FAQs

Steps to generate New Password:.
1. Click on Forgot Password from Login page
2. Enter your User ID, Email ID & PAN & Submit (New Password will be sent on your Registered Mobile number and Email ID).
3. Enter New Password received on Email & Mobile number and Submit.
4. Set Password - Enter password received on Email & Mobile number, New Password & Confirm New Password..
5. Your Password will be set successfully.

LogOut from Menu which will redirect you to Login screen.
Follow given steps to Login.
steps:1. Enter User ID
2. Enter Password
3. Enter DOB Or PAN & Submit
4. Enter OTP (OTP will be sent to your registered Mobile Number & Email ID) & Verify
5.Enable Biometric for easy & quick login

No, you cannot login on Android OR iOS, Trading Web or EXE parallelly. Logging in on one device / browser will automatically log you out from another device / browser.

You need to provide Biometric to login the app

Follow below steps to login:br>1. User ID & DOB/PAN - Will be by default auto populated
2. You need to only enter Password and Provide Biometric to relogin

Follow below steps to change your Password:
1. Go to Menu> Settings
2. Click on Change Password
3. Enter Old Password, New Password & Confirm Password
4. Click on Submit button your Password will be set successfully.

This feature is being introduced in compliance with the new circular issued by the exchanges for all brokers, which mandatorily requires them to implement two-factor authentication for their investors.

OTP will be asked for the first login. If you change the device or switch the user then again you have to enter OTP to login.

Yes, Once reinstalling or clearing the cache you need to re-login through OTP

It is a security feature where you will need to verify two factors which are Knowledge factor (Password) & Possession factor (Biometric or OTP) to Login on your mobile trading platform.

If you enter Wrong password more than 3 times your account will be locked, you need to do forgot password to unlock the account.

You can logout by clicking on the logout button under Menu post login.

You can add up to 25 scrips / contracts per watchlist

You can create multiple watchlist as much as you want.

Yes, you can rename your Watchlist.
1.Go to Watchlist
2.Click on 3 line Menu on Watchlist
3.Click on Edit
4.Edit Watchlist screen will get open
5. Rename your Watchlist and click on Save

Yes, To delete watchlist:
1. Go to watchlist
2. Click on 3 line Menu on Watchlist
3. Click on Edit icon
4.Click on delete Icon and Click on YES to confirm

Yes, you can sort your Watchlist.
To Sort your watchlist:
1. Go to watchlist
2. Click on Sorting button
3. Select Sorting type and Apply

yes, you can rearrange scrips / contracts from your watchlist
1. Go to watchlist.
2. Click on 3 line Menu on Watchlist
3. Click on Edit.
4.Edit watchlist screen will be displayed
5.Long press to rearrange your scrips/ contracts and click on Save .

Yes, to delete scrip / contract from your watchlist.
1. Go to watchlist
2. Click on 3 line Menu on Watchlist
3Click on Edit
4.Click on delete icon given next to the scrip/contract name
5.Click on Save

My Holding is a watchlist specially curated by us with the stocks available in your holdings

1. Pre-opening session: A pre-opening session allows you to place orders between 09:00 AM to 09:15 AM. It was started by NSE to minimize volatility of securities during market open every day.

2. You can place limit orders/market orders. For the first 8 minutes, (between 09:00 AM and 09:08 AM) the orders are collected, modified or cancelled. The order collection window can close at any time between 09:07 AM and 09:08 AM.

3. Once the window closes at 09:15 AM, new orders cannot be placed. The orders placed are matched and trades are confirmed. You can place orders during the order collection period only on the equity segment.

1. Post closing market session are similar to pre-opening market orders, post-closing market orders are allowed only for equity trading. The post-closing market session or closing session is open from 3:40 PM to 4:00 PM.

2.During this session, people can place buy/sell orders in equity (delivery product code) at the market price but do note that even if you place a market order it will be placed on the exchange at the closing price. So for example, if the closing price of Reliance at 3:30 PM is Rs. 800, between 3:40 PM and 4:00 PM, you can place market orders to buy/sell Reliance at market price (will be taken at Rs. 800).

To place a Buy/Sell order:

1) If you have already added your desired stock / contract to your Watchlist, just simply tap on card which redirects to Quotes screen and click on Buy or Sell.

2) Enter your desired quantity, price and choose the product type and order type & validity.

3) Place & Confirm your Order

If you haven't added the stock to your watchlist, first search for it using the Add stocks option .Then proceed with the rest of the steps as detailed above.

CNC Delivery Order is buying shares and holding them in your demat account. It is a delivery-based trading , where the client is required to bring in 100% margin in the form of cash for buy orders and should have sufficient holdings for sell orders unless squaring off an existing open position. is required to bring in 100% margin in the form of cash for buy orders and should have sufficient holdings for sell orders unless squaring off an existing open position.

Shares bought on T Day will be reflect on client's holding on T+1 EOD. Cleint can sell the same on T+2

Intraday order is buying or selling a security with the intention of squaring-off the position on the same day. Incase you do not square off your position, the broker will square it off at a predetermined time.

RMS will liquidate such position on best effort basis after +/-15% movement to avoid circuit freeze. If scrip moves up by 15%, all short positions will be squared off by the Risk Team. Similarly, if scrip moves down by 15%, all long positions will be squared off by the Risk Team. This is applicable for scrips which are allowed for trading in Cash Intraday and have 20% circuit limit.

Example

Cover orders are an intraday order. Technically, any day trading order with a compulsory stop loss order is a cover order. You can place or fix stop loss order. You do this to sell any security at the point where it appears to be the final exit price. While buying or selling a security, an order can be a limit or market order. Further, when you a ccompany any such orders with a mandatory stop loss order, it becomes cover-order. It is a limit to a certain or specific range of prices. Significantly, once you fix your stop loss order, you cannot cancel it. Only you can modify it, within a time limit. With cover order in place, your risk automatically reduces due to the placement of stop-loss order. Simultaneously, the margin requirement also reduces as there is a reduction in the risks. In short, cover order is an exceptional type of order. This is the way through which you as a trader can take an intraday position. The advantages are the extra exposure along with protection by a shield called stop-loss order."

to summarize, the following steps involve while placing cover orders :–

-First, the day trader requires to search the scrip

-Then, the selection of buying cover order and selling cover order is done.

-Afterwards, the trader sees the execution of his/her buy or sell order.

-The stop loss is defined as per the predefined stop loss range.

-Once the order is placed, the trader sees the market/limit order and the pending stop loss in his order book.

Once the Market/Limit order is executed then cancellation is not permitted in the cover order.

The exit of cover order position places the market order in opposite direction for the first leg.

The following two hypothetical examples explain the working of cover orders. Explaining with the help of an index future and a stock.

Illustration 1 – Nifty futures cover orders Suppose a trader XYZ needs to place a buy cover order on Nifty future. Next, assume that the LTP of the Nifty future is 10600. Therefore, our trader XYZ can place a stop loss order in the range of say, up to, 5 % below 10600 i.e. at maximum 10070. Further, the margin calculation for this buy cover order will be the higher of – The percentage price difference between Leg 2 stop loss order and Leg 1 last traded price * 1.5 Minimum percentage margin of the traded value

Through following steps you can place a cover order with your day trading :

1. The trading system park two orders simultaneously. One is a market / limit order and the other is stop-loss order.

2. This only gets a trigger at the fixed stop loss trigger price. The trigger price is the price at which the exchange servers execute buy or sell order.

3. Once the trigger price gets a hit, the stop loss order gets executed as a market order.

4. After the trigger of stop-loss order, you will need to remove your market order. Else, if prices move in that direction it will trigger and create a fresh position.

Let us understand this with the help of an example. Suppose a trader is willing to buy position in Tata Steel. It is trading at INR 500 and is the default market rate. Assume the stop-loss range is 10%. So, the cover order will be placed together, with a maximum trigger price of INR 450 and a maximum limit price of INR 550.

Once the cover order is placed, the first leg is been placed, any further cancellation is not allowed. He can only exit the current one-sided position. Hence, in cover order, the trader needs to hold funds through hold or release before placing the order.

Following are the advantages of cover orders :

1. It minimize downward risks and provides control over risk management.

2.It is a disciplined manner of trading.

3. You get margin benefits as a core advantage.

4. The control over downside risk does not force any limits on returns.

A cover order is a market order and needs a mandatory stop-loss. One thing to note is that it does not carry a target order. You place a cover order at a market price of the script. Along with it, you need to place a stop loss margin order. This generally stays open in your order book.

Now, suppose, you wish to exit from your position before the market closure. In this case, first, you need to exit your open stop-loss order from your order book. At the same time another market order, which is basically an opposite kind of your position is transmitted to the exchange. Thus, next to it, your cover order gets square-off.

You must also note that you cannot square-off your cover order directly without out closing your stop loss order. This is so because the stop-loss order will remain in the system that might get the trigger and lead to open another position.

You can modify your both legs (1st - Initial & 2nd - Stop Loss) only if the trade has not been executed. Further, the stop loss order can be modified any time before the position is squared off.

In cover order, due to compulsory stop loss, the losses are automatically covered. The margins are basically the difference between the initial order and stop loss order multiplied by the quantity. These outcomes are the subject to minimum margin. As compared to simple orders, cover order requires lesser margins. This is because losses are already covered.

GTT is a 'Good till Triggered' feature where GTT request is placed by customer and is held with Limit Order in GTT book until it is trigger or cancelled or expired, whichever is earlier. It is valid for 365 days.

GTT request can be placed for Buy/Sell in Cash Segment and will be valid till triggered/cancelled, whichever is earlier. GTT request will be held as limit order(s) and will be sent to exchange only when the price condition is met. Customers can choose a GTT request either with 'Single' trigger type or One Cancels Other' (OCO) trigger type. In OCO requests both 'Stop Loss' and 'Target' trigger prices can be set where one trigger shall cancel the other.

1. Yes, you can modify Quantity , trigger prices (Stop Loss/ Target) or limit price for your GTT request from the GTT book until the order gets triggered

2. Yes, you can Cancel GTT request from the GTT book until the order gets triggered

A limit order is an order to buy or sell a share at a specific price.

A market order is a buy or sell order to be executed immediately at the current market price.

In a Limit Order the buying price or selling price is specified and the trade is executed only when the price is met. In contrast, a Market Order gets executed at the current market price.

A stop-loss limit order is a buy/sell order that can help you limit your losses in case the prices move against your trade. If you are buying a stock, then you will have to add a sell stop-loss similarly, if you are selling a stock, you will have to add a buy stop loss. The stop loss limit order is sent to the exchange after the "Limit Order" trigger is hit, i.e. the trade price needs to be defined by the user. Here, you need to enter the stop loss trigger price and stop loss limit price.

A stop-loss market order is a buy/sell order that can help you limit your losses in case the prices move against your trade. If you are buying a share, then you will have to add a sell stop-loss, similarly, if you are selling a stock, you will have to add a buy stop-loss. A stop-loss market order is referred to as market if touched order, as soon as the trigger price is reached, a market order is generated and executed at the market rate immediately.

Here you need to enter only stop-loss trigger price.

A disclosed quantity order allows you to declare only a part of the actual order that you want to buy/sell. Once you specify the disclosed quantity, the order is sent to the exchange and only the disclosed part is shown on the market screen. The disclosed quantity should be at least 10% of the order quantity in equity segment. For FNO segment, disclosed quantity is not applicable.

A Day Order, as the name suggests, is an order which is valid for the day on which it is entered. If the order is not matched during the day, it gets cancelled at the end of the trading day.:

An Immediate Or Cancel (IOC) order, as the name suggests, which has to be executed as soon as it is released in the market. If does not, then the order gets cancelled immediately.

AMO orders are Orders that are placed post market closure.
hey can be placed only in following:

Equity enabled Product Types - Delivery & Intraday

FNO enabled Product Types - Carry Forward & Intraday

Equity enabled Order Types - Limit & S/L Limit

FNO enabled Order Types - Limit & S/L Limit

Yes, you can place AMO orders for the next trading day.

AMO orders can be placed normally like a regular buy/sell order (Only Limit orders are allowed).

@NOTE: Status displayed for Pending Order will be AMO Pending in Pending tab under Orders.

Equity & FNO Segment - You can place AMO Order from 4:30 PM till 9 AM (Next Trading Day).

An Order book is a report that contains all the orders that you have placed during the day.

Orders contain 5 tabs. :

- All - All your orders will be displayed under All Tab, such as Executed / Pending / Cancelled / Rejected / O Pending (O refers to After Market Hours Pending orders)

-Pending - All your Pending and Partially Pending orders are visible here

- Traded - All your Executed orders will be visible under traded

- GTT - GTT orders are available under GTT.

- SIP - SIP Orders are available under SIP

To Modify your Order follow below steps:

1. Click Orders,

2. Tap on desired scrip/ contract which you want to modify

Note: Only Pending Orders can be modified. Executed Orders cannot be modified.

Orders can be pending due to reasons like change in market price or low number of buyers/sellers.

To view the status of your order > Pending OR Executed:

- Click on the orders tab from the footer

- Check the status against your respective order.

Note: You can filter & Sort your order status clicking on the filter option.

To Cancel your order follow below steps:

- Click Orders.

- Tap on desired scrip/ contract which you want to Cancel.

Note: Only Pending Orders can be cancelled. Executed Orders cannot be cancelled.

A Trade book is a report that contains all the trades that have been Traded for the day.

Trade book contains all your trades for the day which are executed partially OR at one go and helps you distinguish between a non-executed order and an executed trade.

You can view your Partially traded order under order book > All/Pending

For Eg : Total Quantity is 100 and Traded is 50.

Then in Order book > ALL it will display as XYZ stock 50/100 Partially Executed.

Under Portfolio we can see the below:

1.Holdings - Which are bought under Delivery will be available on T+1.

2.Positions - Positions executed for the Day & Expiry.

To convert your positions follow below steps:

- Go to Portoflio > Positions

- Tab on the Scrip/Contract you would like to convert

- Click on Convert

- Select Product Type & Quantity and Click on Convert

To view the status of your Open / Closed Positions:

- Click the Portfolio > Positions > Day OR Expiry Positions

- If Quantity is > than 0 (Positive) OR < than 0 (Negative), your order is Open

- If Quantity is = 0, your order is Closed

Shares will reflect under Holdings tab on T+1 day available Portfolio > Holding

Yes, shares bought on T day can be sold on T+1 day. However, you might face a short sell risk if the shares are not received before pay-in. In case of settlement holiday on T+1 day, the shares bought on T day will not reflect in the client holdings and thus cannot be sold.

No you are not allowed to BUY/SELL more than your existing position Quantity

Yes, you can Add More Quantity through Positions and Holdings through Add More

You can only square off or convert your open positions (Full Quantity or Partial Quantity) and not for closed positions (Zero Quantity). For closed positions, square off and convert will not be available.

Yes, your Total Realised and P&L updating will be on real time basis under Positions.

Yes, your Total MTM updating will be on real time basis under Positions.

Yes, your Realised and Unrealised P&L updating against respective scrips / contracts will be on real time basis under Positions.

Yes, your Realised and Unrealised P&L updating against respective scrips / contracts will be on real time basis under Positions..

Yes, your Realised and MTM updating against respective scrips / contracts will be on real time basis under Positions.

You can convert your Intraday position into Delivery position prior to 03:15 PM (square off time). Post 03:15 PM conversion functionality would be disabled for all Intraday trades.

You cannot convert your sell Intraday position in Cash segment to Delivery. As short sell conversion is not allowed

For F&O segment, only Margin and Intraday products are available. Delivery product is part of Cash segment thus has no relevance in F&O segment.

Yes, you can convert your Margin position to Intraday given that the contract is available for Intraday trading OR Vice versa.

In the pre-open session, all unmatched market orders are carried over to the normal market with their original timestamp as limit orders at the equilibrium price.

You can either lien/add funds or increase margin through the Fund transfer tab available in the Menu of the app.

Margin shortfall occurs when you hold onto positions in your trading account without having sufficient margin. Penalties are levied on Margin / MTM shortfall.

Yes, you can convert your Margin position to Intraday given that the contract is available for Intraday trading OR Vice versa.

Below are the timings for Intraday Square-Off:

& FNO Segment: 03:15 PM.

When the order is placed as a Intraday order and not squared-off by the client himself nor converted to delivery, only then it will squared off by BOBCaps RMS.

Intraday trades will auto squared off at 03:15 PM for Cash segment & F&O segment.

Following are the reasons why your position got squared off

- Intraday trades will be squared off if you lose 75% of your Available Margin

- If the shares bought using Margin are down by more than 75% of your funds balance, square off will be done on the same trading day

Your intraday position was not squared off due to the following reasons:

- There might be an upper/lower circuit in that stock

case you have bought the stock and the share is in the lower circuit, your shares will be sold on the next trading day

- In case you have short sold the share & there is a upper circuit on the share the shares will be auctioned.

This might have happened if you have tried to sell at a price lower than the current market price. In such a situation, the system considers it as a market order and executes it at the current price.

In the pre-open session, all unmatched market orders are carried over to the normal market with their original time stamp as limit orders at the equilibrium price.

If the opening-price is not discovered, market orders will be carried over at the previous day’s closing price.

Yes, you can sell the stocks bought in Delivery on the same day. In such a case brokerage shall be charged as applicable to intraday trades.

No, only selected scrip in cash segment and selected contracts in F&O are available for trading in Intraday.

The below mentioned segment-wise classification will enable you to understand our Intraday Basket:

- Cash Segment: Only selected scrip in cash segment

- F&O - Stock Futures: All contracts with selected expiry are available for trading in Intraday (Current month expiry contracts)

- F&O - Index Futures: Only current month NIFTY and BANKNIFTY index future contracts are available for trading in Intraday

- F&O – Nifty Options: Only current week and monthly expiry contracts of selected Nifty strike price and expiry are available for trading in Intraday

- F&O – Stock Options: Only current week and monthly expiry contracts of selected Nifty strike price and expiry are available for trading in Intraday

The criteria for selection of strikes is as follows:

Nifty, 4% up and down from Current price. The range changes to 2% on expiry day.

While selecting scrip and contracts for Intraday there are various parameters that are evaluated by the Risk Team, for example: liquidity, impact cost, volatility, open interest, price band, VaR, banned scrips / contracts etc. Those scrip/contracts not fulfilling the benchmark set by Risk Team are not included in the Intraday basket.

All open Intraday positions are squared off at 03:15 PM in Equity & FNO segment by the risk team on best effort basis, if the same is not squared off by the client.

Intraday open positions are squared off on a best effort basis. A position may remain open due to circuit in the scrip/contract or other such issues. In such a scenario client would be responsible for the trading obligations arising out of any such open Intraday position.

Illiquid Scrip (Cash) – Scrip in cash segment which have been put in caution list by exchange and are subject to monitoring from broker/exchange.

lliquid Contracts (F&O) – Contracts identified by exchange and termed illiquid due to very low liquidity, open interest, etc. with minimal or no trading in them.

Yes, one can trade in illiquid scrip/contract but it is subject to strict vigilance from risk team and well as from the exchange.

F&O contracts come with current month, next month and far-month expiry contracts. To break it down, all contracts other than current and next month are known as far-away contracts.

Peak Margin is the highest margin of the 4 random snapshots taken by the exchange on all open positions on each trading day.

In order to calculate the peak margin position intraday, clearing corporations takes a minimum of four random snapshots in the day of all margins; the highest of these snapshots becomes the peak upfront margin requirement of the day.

As per SEBI's Peak Margin norms, w.e.f. Sept 1st 2021, traders are expected to have full 100% of the peak margin requirement available with the broker i.e. intraday leverage for Equity Cash would be 5x (Max) Exposure limit and F&O Intraday leverage would be 1x margin limit going forward.

Penalty is calculated in the following manner:

- If there is a debit balance per segment per day, and margin amount is less than 1 lac or margin short fall amount is less than 10% of the requirement, then 0.5% penalty on shortage amount will be levied.

- If the shortfall is greater than 1 lac or margin short fall amount is more than 10% of the requirement then 1% penalty on shortage amount would be levied.

- 0.5% of penalty will be levied for first 3 days of debit. If the shortfall continues to 4th day then the penalty of 5% will be levied for each day from 4th day onwards.

- If short/non-collection of margins for a client takes place for more than 5 days in a month, then penalty of 5% of the shortfall amount shall be levied for each day, during the month, beyond the 5th day of shortfall.

- If the shortfall is caused due to movement of 3% or more in nifty on any trading day then the shortage penalty will be charged only if shortfall continues to T+2 days.

By depositing cheque (Cheque date should be trade date) for Margin Shortfall/ Peak shortfall [whichever is higher] or by transferring funds (For MTM Loss & Delivery/ Additional Margin Shortfall) before T+2 for Cash & T+1 for FNO.

No leverage is provided for trading in FNO segment, Entire SPAN+Exposure margin is required for FNO segmet.

The derivative contracts in which the market-wide position limit has crossed 95% are moved to ban period. Only square-off orders are permitted when a security is in ban period.

No, trading is not allowed in Ban scrips / contracts. Only square off is allowed.

No, you cannot create fresh position in Ban scrips / contracts or carry forward the same.

You can trade up-to one day before expiry date, on expiry day the contract will be put on square-off mode wherein you can only square off the open positions & cannot create fresh position.

The client position on expiry day will be liquidated after 3:15 PM on best effort basis.

SPAN margin is computed at exchange level. The margins are revised by exchange through SPAN files provided at regular intervals. A broker has no role in deciding the quantum of margin to be blocked towards SPAN margin.

Yes, maintenance of SPAN and exposure margin is mandatory by exchange failing to penalty will be levied.

Penalty amount depends on factors like:

Shortfall amount

Condition 1: If the Shortfall amount is less than Rs 1 lakh AND Less than 10% of applicable margin then, 0.5% of shortfall amount will be levied as penalty.

Condition 2: If the Shortfall amount is greater than Rs 1 lakh OR More than 10% of applicable margin then, 1% of shortfall amount will be levied as penalty.

Whether the shortfall has continued for 3 consecutive daysIf the shortfall in account continues for more than 3 consecutive days, then penalty of 5 % of the shortfall amount should be levied each day as penalty.

If shortfall has been more than 5 days in a month

If the shortfall in account has been for more than 5 times in a month, then penalty of 5 % of the shortfall amount should be levied each day, beyond 5th day as penalty.

Additional Surveillance Measure (ASM) was introduced by both SEBI and Stock Exchanges in order to enhance the market integrity and safeguard investors on securities. It is focused on controlling volatility in secondary capital market. For investors, ASM mechanism beneficial as SEBI will thoroughly crosscheck the unexpected price movements in stock. They will also be able to regulate any kind of malpractices and control speculative activities.

ASM includes mainly 2 points, Circuit Filter of 5% & 100% margin on open positions in the stock. It will put additional restrictions on intraday trading. This means that margin trading will be disabled in these stocks but they will be available for buying under the cash segment.

Graded Surveillance Measure (GSM) is the system that monitors unusual price fluctuations in the securities market or poor financial performance. The primary objective of a GSM system is to alert and advise the investors to be extra vigilant while dealing with securities.

Those companies that come under the market are usually known as penny stocks. They usually have a poor performance. They are illiquid, have almost negligible market capital, and underperforming fundamentals. In most cases, these securities are subject to financial misconduct.

With the help of GSM, the regulatory body SEBI plans to identify such underperforming securities at an early stage and to prevent the investors from dealing with them. These shares are usually monitored for sudden changes in earnings, book value, net worth, and so on.

SEBI introduced these measures in order to restrict investing in stocks with deceitful price movement or excess volatility. Those who are investing should take it as a red flag if their stocks fall under this list. It is advisable that no one should invest in stocks that are under ASM or GSM list.

Being in ASM means that there will be restrictions for trading in the intraday in these stocks.

Yes, upon placing orders in scrips which are included in Exchange ASM /GSM list you will receive a pop-up message on your order placement screen giving you more information regarding inclusion of particular scrip in ASM / GSM list and if you still choose to place order for the same, the respective order will get placed.

It is important to note that on BOBCAPS, once a stock has been placed under the ASM list.

The average buy price refers to the average price at which you have purchased a particular Stock, over a specific period.

Calculating the average buy price is relatively straightforward. It involves adding up the total cost of all your purchases of a particular stock and then dividing that total quantity of the stock you have acquired. Here is a step-by-step example to illustrate how to calculate the average buy price: Example: Calculating Average Buy Price for Stocks Let us say you have purchased shares of a company's stock on three different occasions, and you want to calculate your average buy price:

First Purchase:
Quantity purchased: 100 shares
Purchase price per share: ₹50
Total cost of the first purchase: 100 shares *₹50/share =₹5,000

Second Purchase:
Quantity purchased: 50 shares
Purchase price per share: ₹55
Total cost of the second purchase: 50 shares *₹55/share =₹2,750

Third Purchase:
Quantity purchased: 75 shares
Purchase price per share: ₹48
Total cost of the third purchase: 75 shares *₹48/share =₹3,600Br

Now, you want to calculate your average buy price:

Total cost of all purchases = ₹5,000 (first purchase) + ₹2,750 (second purchase) + ₹3,600 (third purchase) = ₹11,350
Total quantity of shares acquired = 100 shares (first purchase) + 50 shares (second purchase) + 75 shares (third purchase) = 225 shares
Now, use the formula:
Average Buy Price = Total Cost / Total Quantity
Average Buy Price =₹11,350 / 225 shares = ₹50.22 per share (rounded to two decimal places)
So, your average buy price for the stock is approximately ₹50.22 per share based on the three purchases.

Your Average BUY Price may show zero / inaccurate because of following reasons:

• Avg Buy Price will not be shown for Stock purchased outside BOBCAPS

• If your trading account is Closed / Suspended and you have reopened new Trading account data of closed account will not be showed

• Average BUY Price will show zero or inaccurate for Stock purchased before April 2022

Average Buy Price will show for shares purchased on or after April 2022. We are currently in the process of updating the average purchase prices for transactions preceding to April 2022. In case of any queries related to the above please write to customercare@bobcaps.in

Average Price or Last Traded Price (LTP), if unavailable, would be excluded from the calculation of the Portfolio overview.

Portfolio quantity and Sellable quantity may not match where the security has recently undergone a corporate action.

Calculating the average buy price helps investors and traders assess their overall cost basis for a stock. It provides insights into how much they have spent on the stock and can be used to determine profitability.

Yes, the average buy price can change as you make additional purchases of the same stock at different prices. It reflects the weighted average of all your purchase prices.

No, the average buy price is not the same as the current market price. The average buy price represents what you have paid for the stock, while the market price is the current value of the stock in the open market.

The average buy price is essential for calculating capital gains or losses when you sell the stock. It helps determine the profit or loss you will report for tax purposes.

Yes, you can calculate the average buy price for multiple stocks in a portfolio by using the same formula for each stock separately.

No, shares sold from demat holding will not be allowed for buyback on the same day on any exchange although after having sufficient margin.

Position conversion from Delivery to intraday not allowed if client sold shares from holding

You can view your funds under Available Margin mentioned on Dashboard

Option 1:
To transfer funds through Linked BOB Account through Lien mark facility, you can go to Fund, select Allocate Funds option, enter amount you want to lien and hit submit. Your limits will be updated immediately and you can utilise the same for trading. Any unutilised amount will be auto transferred at the end of the day in your Ledger.
Option 2:
To transfer funds through payment gateway, you can go to Fund, select Allocate Funds option, enter amount you want to transfer and hit submit. Your limits will be updated immediately and you can utilise the same for trading. Any unutilised amount will be auto transferred at the end of the day in your Ledger.

Funds Can be transferred through Lien / Payment gateway options

To mark lien in your bank account, you can go to Fund, select Allocate Funds option, enter amount you want to lien and hit submit. Your limits will be updated immediately and you can utilise the same for trading. Any unutilised lien amount will be auto unliened at the end of the day.

There is no option to Unlien the funds, any unutilised lien amount will be auto unliened at the end of the day.

Limits gets updated on immediate basis.

No, you cannot Lien more funds than available in your bank account to your trading account.

The net Lien funds would be auto released on EOD basis and funds transferred through Payment Gateway would be credited to ledger account on T day.

As per the exchange circular stockbrokers has to report client wise available upfront margin fund to exchange before placing the order

Also, funds should be allocated segment wise, hence if you want trade in Equity segment you need to allocate funds to Equity and if you want to trade in FNO segment then you have to allocate funds to FNO

To add funds in Equity cash, go to Funds > select Equity and click on Allocate funds, Enter the Amount which you want to add in Equity cash and click on Add, same will get update on the Equity limits instantly

To add funds in FNO go to Funds > select FNO and click on Allocate funds, Enter the Amount which you want to add in FNO and click on Add, same will get update on the FNO limits instantly

No, you cannot trade after adding the funds in combined limits you need to allocate funds to Equity or FNO as per your trade choice

No, you cannot use Equity allocated fund for FNO trades, you need to deallocate the funds from Equity and add the funds in FNO

No, you cannot use FNO allocated fund for Equity trades, you need to deallocate the funds from FNO and add the funds in Equity

You will not get instant margin on selling shares from your demat Holdings as 100% of your margin would get blocked.

Previously, when you use to sell any stock, you get 80% instant margin of sold amount which you could use to buy additional shares/take additional positions.

However, when you sell stock on or after 02nd May 2023, you will not get any instant margin. Instead, you will get 100% margin on the beginning of next trading day. Hence, for buying any additional shares/taking additional positions on the same day, you would be required to infuse additional margins as per requirement.

@NOTE:You need to allocate funds to Equity segment from All Combined Limit

To start investing using Equity SIP, you may follow below steps:
1. Login to your bob World etrade Mobile App
2. Click on Menu (Top Left hand side corner) - Select “Equity SIP”
3. Click on Plus icon which is on the (Bottom right hand side corner)
4. Enter all the required details such as StockName, Quantity OR Amount, Frequency, Start Date and Number of SIP
Click on 'Start SIP' and confirm your order.

You may select either Quantity based SIP OR Amount based SIP. You can indicate your choice by selecting the desired option on SIP order placement screen.

Frequency is time period for which you want to place your SIP orders. For Ex: Daily, Weekly, Monthly &Quarterly. Depending on the Frequency selected by you, BOB Capital Markets Ltd will place SIP orders at the defined intervals after the Start Date for the total period specified by you.

The First order will be placed on the Start Date specified by you and thereafter all SIP orders would be placed as per your defined frequency.

Quantity based SIP is a type wherein a fixed quantity of shares of your desired stock is purchased at each frequency specified by you and would be fixed while placement ofupcoming SIP orders.

The order value would be calculated based on the current market price of the stock at the time of order placement.

Amount based Equity SIP is a type wherein a fixed amount (or approximately the same) is invested in your desired stock at defined frequency.

In case of Amount based SIP, you need to specify the amount to be invested in the stock at your desired Frequency.

At the time of placement of your SIP order, quantity of shares will be calculated by dividing the SIP amount specified by you with the current market price of the stock at the time of order placement as per the SIP request.

The formula would be Quantity = SIP Amount / Market price. Any fractional quantity will be ignored and order will be placed for the balance quantity. The actual order value would be based on the market price for the quantity calculated above.

Yes, on each SIP date you will have to Add funds in your trading account between 9 AM to 12 PM using Lien / UPI / Net Banking fund transfer & than you will have to allocate adequate amount in the Equity Segment using Fund Allocation option.

For e.g., if the order value is Rs. 5,000 an addition of 5% (Rs. 5000 + 5% of Rs. 5,000 = Rs. 5,250) of total order amount to be maintained in order to have a seamless Equity SIP transaction. 5% buffer comprises of brokerage & other statutory charges and even considering the stock price which may vary the date of Equity SIP transaction.

No. You can only place "BUY" orders for SIP under the Equity SIP facility.

Yes. You can place Equity SIP Request at any time during the day and even post market hours.

Important Note– Equity SIP order will get placed in market / after-market hoursbut 1stSIP order will be placed on the next trading day.

You can place multiple Equity SIP request in a day for different stocksor for the same stock,irrespective of whether the SIP requests are Quantity or Amount based.

Yes, you may choose both, Quantity as well as Amount based SIP request simultaneously for same or different stocks. However, you will have to place two different SIP order request for each SIP type.

When placing an Equity SIP request, you are required to select a "Start Date" from when Equity SIP order placement shouldcommence. BOB Capital Markets Ltd will place the order from the Start Date selected by you as per your request.

Thereafter, the orders would be placed based on the frequency and No of SIP chosen by you when placing the request.

The orders would be placed for execution only on equity market trading days. In case the frequency dates fall on Trading holidays, then the orders would be placed on next trading day. In case of SIP with daily frequency, orders would be placed only on trading days. SIP orders will be pushed at 12:30 PM in the market during trading hours

Yes,there is a possibility that orders may be executed only partially or may not be executed at all. BOB Capital Markets Ltd is merely your agent for placing orders as per the instructions given by you under the facility. BOB Capital Markets Ltd does not have any role to play in the execution of trades after the orders have been placed. Trade execution takes place at the exchange platform as per the order matching rules of the exchange.

Yes, your order will get rejected if sufficient fund is not maintained / allocated in your Equity funds.

Important Note – Your rejected Equity SIP will not be repushed & order will be consideredas void. Future SIP orders will be placed as per your set SIP request.

Yes, you can Pause an on-going SIP at any time. Following are the steps to Pause SIP

Login to your bob World etrade Mobile App

Go to Order Book

Click on SIP

Select the SIP which you wish to Pause

Click on Pause and Confirm the same

You can modify the order for price or quantity anytime before its executed. For instance you have an SIP set up for stock “A” and its based on buy specific quantity then the same can be modified before the schedule execute time. We execute your equity SIP order on a trading day at 12:30pm and in case of trading holiday, it’s moved to the next trading day.

You order will not be executed in any scenario, if there is shortage of funds required. For instance, if you wish to buy stock “A” with 5 quantity and the stock is trading at Rs.100 and the funds available is less then the required amount, then in such situation, the order will be rejected.

Yes, you can Cancel an on-going SIP at any time. Following are the steps to cancel SIP

Login to your bob World etrade Mobile App

Click on Menu (Top Left hand side corner) - Select Equity SIP

Select the SIP which you wish to Cancel from Active SIPs

Click on Cancel and Confirm the same

No You cannot Modify SIP order, you can chose to cancel & reinitate the SIP as per the requirement

Yes, Shares bought through Equity SIP feature are credited in your Demat account as per settlement cycle and shown under Portfolio/Holdings. You can therefore SELL / otherwise deal in such shares at any time as per your requirement.

To update your Profile through Mobile app, Go to Menu > Settings > Update Profile

No, currently online update of Nominee is not available, however if you wish to update Nominee then Go to Profile update on APP/WEB, Select Nominee YES, Download and Fill the form and visit your nearest Bank of Baroda branch to get the form stamped and send it to us at (Business Square, 401/501, 4th Floor, B-Wing Andheri-Kurla Road Andheri East, Mumbai 400059)

Your details will get updated within 2 working days and you can verify the same in the trading platform under the same path.

You are getting Update Profile screen after login so that you can Update your details, your detail needs to be updated in every 6 months

Ans: At present two Depositories viz. National Securities Depository Limited (NSDL) and Central Depository Services (India) Limited (CDSL) are registered with SEBI.

Ans: NSDL or National Securities Depositories Limited and CDSL or Central Depositories Services Limited are share depositories registered with the government and incorporated by the market regulator SEBI.

Ans: A depository is an organization which holds securities (like shares, debentures, bonds, government securities, mutual fund units etc.) of investors in electronic form at the request of the investors through a registered depository participant.

Ans: Depository Participant ('DP') is the agent or the registered stockbroker of a depository.

Ans: To avail the services of a depository an investor is required to open a Beneficial Owner (BO) account with a Depository Participant (DP) of any depository.

Ans: With a Demat Account you can convert all your shares from physical holdings to electronic units: this would enable you to access your holdings and transact from anywhere using trading browser or Mobile App.

Ans: Digitally secure way of holding shares and securities. Eliminates theft, forgery, loss, and damage to the physical certificates. Quick transfer of shares. It eliminates unnecessary paperwork.

Ans: PAN card. Proof of address (Aadhar card, driving license, passport) Photograph. Signature on white paper Bank proof

Ans: According to SEBI guidelines, an individual cannot request for a Demat opening without submitting a PAN card.

Ans: Yes.

Ans: No.

Ans: SIP is a convenient way of investing in Mutual Funds. You don't need a demat account to invest in mutual funds.

Ans: Submit Closure cum transfer request form according to demat account type, for CDSL demat (Form – 10.1) or NSDL demat account (Form -34). Link of forms to be attached along with Crystal format stamp signed CML copy. You can also transfer the shares through DIS slip.

Ans: Demat account is for holding Dematerialized securities (Shares, Unit of Mutual funds etc). It does not have any amount in it. Hence the question of Interest does not arise.

Ans: Please refer to the detailed Tariff sheet available on the website for BOB WORLD ETRADE. https://bit.ly/BOBCAPSDPTariffSheet

Ans: Yes, but in case of BSDA scheme AMC is not compulsory subject to some conditions such as one account across depository etc.

Ans: Demat AMC is an annual fee or account maintenance charge, the customer pays to keep their Demat account active. It is generally a fixed expense charged by Depository Participant as long as the customer holds the account, irrespective of the security value.

Ans: SEBI has rationalized the cost structure for dematerialisation by removing account opening charges, transaction charges (for credit or buy transactions of securities), custody charges and account closing charges. Custody charges are now paid by the issuer companies. Broadly, investors are required to pay the charges towards: -
• Dematerializations and Dematerialization of their securities
• Annual account maintenance charges
• Transactions fees (only for sell transactions)
• Pledge
• Hypothecation etc
Kindly refer the DP Scheme sheet for more clarification.
https://bit.ly/BOBCAPSDPTariffSheet

Ans: Yes.

Ans: An investor can open multiple Demat Accounts with different Depository Participant with a valid PAN card. The Securities and Exchange Board of India (SEBI) does not levy any limitation on opening more than one Demat account in India.

Ans: Yes. Same can be opened in sole holder (minor) name, no joint account can be opened by minor.

Ans: Demat account number is also called client ID number, and it is allotted by the DP. Trading account number is the number allotted by the broker for your market trades.

Ans: There is no limit on the number of Demat Accounts an individual can open.

Ans: Yes, a depository account can be opened in the name of four holders, but the account can be operated only for the dematerialization of shares held in the same combination. Once the shares are dematerialized the securities should be transferred, and Demat Account should be closed.

Ans: You cannot add another person to an existing account. Your only option is to open another Demat account.

Ans: As of now, only one BOB demat account can be linked to your trading account with us.

Ans: Demat account with Single/Joint holders/NRI can also nominate. However, nomination is not possible in non-individual demat accounts.

Ans: Nomination can be made only by individuals holding beneficial accounts either singly or jointly. Non-individuals including society, trust, body corporate, karta of Hindu Undivided Family, holder of power of attorney cannot nominate

Ans: Only an individual can be a nominee. A nominee shall not be a society, trust, body corporate, partnership firm, Karta of Hindu Undivided Family, or a power of attorney holder.

Ans: Nomination is helpful in smooth transmission of shares upon the death of the BO/s. The nomination once made can be changed later as desired by the BO/s.

Ans: No, you don't need to contact all the companies. For any changes/updates, you only need, to contact your DP.

Ans: The statement of demat holdings & transaction, is your quick guide to your holding of shares and other securities owned by you and in what quantity.

Ans: Prevent the possibility of a demat account fraud by regularly checking account updates, keeping crucial documents safe and verifying the trustworthiness of the broker.

Ans: You could hold stock in your demat account or in physical form as long as you want. The stock splits and dividends are paid to you by cheque or by direct deposit in the bank account linked to your demat account. There is no brokerage charge for holding the shares of a company. Brokerage is charged at the time when you buy or sell the share through a stockbroker. AMC is charged by DP for holding the securities in the Demat account.

Ans: The Securities and Exchange Board of India (SEBI) introduced a new document called Demat Debit and Pledge Instruction (DDPI), which replaced POA (Power of Attorney) to protect the rights of investors.

Ans: Yes, according to SEBI, the individual can manage the account on behalf of the BO (beneficiary owner) if the BO grants them the authority to sign a power of attorney and submit it to the depository participant.

Ans: No, there aren't any extra fees. Need to check business if we are going to charge in future.

Ans:Brokers are not supposed to keep the shares in their pool account.

Ans: Brokers ask for a POA to facilitate fund debits or credits for margins and settlements with FNO transactions.

Ans: Dividend will be paid to bank account linked in demat account for the shares hold in demat account and in case of physical share certificate the dividend will be paid through dividend warrants /cheques.

Ans: To register for CDSL Easi, follow these steps:
1. Visit web.cdslindia.com/myeasitoken/home/login.
2. Demat details: Enter the 8-digit DP ID followed by the 8-digit demat client ID or BO ID and click on Continue. ...
3. OTP: Enter OTP received on the registered mobile number and click on Continue.

Ans: You can transfer the shares from CDSL to NSDL using the CDSL Easiest facility or via manual submission of physical Delivery Instruction Slip (DIS). vice-versa in case of NSDL to CDSL.

Ans: Manual submission of physical Delivery Instruction Slip (DIS).

Ans: A registered member of any of the stock exchanges that have direct connectivity with the Depositories hold a clearing member account or pool account. A Pool account is used by the members to hold securities received from clients and deliver them to clearing corporations. This account is also used to receive securities from the Clearing Corporations and distribute onwards to clients.

Ans: The procedure for buying and selling dematerialized securities is like the procedure for buying and selling physical securities. The difference lies in the process of delivery (in case of sale) and receipt (in case of purchase) of securities.
In case of purchase:-
• The broker will receive the securities in his account on the payout day.
• The broker will give instruction to its DP to debit his account and credit BO's account.
• BO will give ‘Receipt Instruction’ to DP for receiving credit by filling appropriate form.
However, BO can give standing instruction for credit to his account that will obviate the need of giving Receipt Instruction every time.
In case of sale: -
BO will give delivery instruction through Delivery Instruction Slip (DIS) to DP to debit his account and credit the broker’s account. Such instruction should reach the DP’s office at least 24 hours before the pay-in, failing which, DP will accept the instruction only at the BO’s risk.

Ans: To give the delivery one must fill a form called Delivery Instruction Slip (DIS). DIS may be compared to cheque book of a bank account.
The following precautions are to be taken in respect of DIS: -
• Ensure and insist with DP to issue DIS book.
• Ensure that DIS numbers are pre-printed and DP takes acknowledgment for the DIS booklet issued to investor.
• Ensure that your account number [client id] is pre-stamped.
• If the account is a joint account, all the joint holders must sign the instruction slips. Instruction cannot be executed if all joint holders have not signed.
• Avoid using loose slips.
• Do not leave signed blank DIS with anyone viz., broker/sub-broker, DPs, or any other person/entity.
• Keep the DIS book under lock and key when not in use.
• If only one entry is made in the DIS book, strike out remaining space to prevent misuse by anyone.
• BO should personally fill in target account-id and all details in the DIS.
• If the DIS booklet is lost / stolen / not traceable, the same must be intimated to the DP immediately in writing. On receipt of such intimation, the DP will cancel the unused DIS of the said booklet.

Ans: In a bank account, credit to the account is given only when a ‘paying in’ slip is submitted together with cash/cheque. Similarly, for the convenience of investors, facility of ‘standing instruction’ is given. If you say ‘Yes’ for standing instruction, you will receive the credit of shares in your demat account in case of buy securities.

Ans: Yes, it is possible to get securities allotted to in Public Offerings directly in the electronic form. In the public issue application form, there is a provision to indicate the way an investor wants the securities to be allotted. He has to mention the BO ID, name and DP ID on the application forms. Any allotment made will be credited into the BO account.

Ans: Dematerialisation is the process by which physical certificates of an investor are converted to an equivalent number of securities in electronic form and credited into the BO’s account with his DP. Forms link to attached.

Ans:In order to dematerialize physical securities one has to fill in a DRF (Demat Request Form) which is available with the DP and submit the same along with physical certificates that are to be dematerialised. Separate DRF must be filled for each ISIN.
The complete process of dematerialization is outlined below:
• Surrender certificates for dematerialization to your DP.
• DP intimates to the Depository regarding the request through the system.
• DP submits the certificates to the registrar of the Issuer Company.
• Registrar confirms the dematerialization request from depository.
• After dematerialising the certificates, Registrar updates accounts and informs depository regarding completion of dematerialisation.
• Depository updates its accounts and informs the DP.
• DP updates the demat account of the investor.

Ans: ISIN (International Securities Identification Number) is a unique 12 digit alpha- numeric identification number allotted for a security (E.g.- INE383C01018). Equity-fully paid up, equity-partly paid up, equity with differential voting /dividend rights issued by the same issuer will have different ISINs.

Ans: Dematerialized shares do not have any distinctive numbers. These shares are fungible, which means that all the holdings of a particular security will be identical and interchangeable.

Ans: Yes, odd lot share certificates can also be dematerialised.

Ans: Yes. The process is called rematerialisation. If one wishes to get back his securities in the physical form he has to fill in the RRF (Remat Request Form) and request his DP for rematerialisation of the balances in his securities account.
The process of rematerialisation is outlined below:
• Make a request for rematerialisation.
• Depository participant intimates depository regarding the request through the system.
• Depository confirms rematerialisation request to the registrar.
• Registrar updates accounts and prints certificates.
• Depository updates accounts and downloads details to depository participant.
• Registrar dispatches certificates to investor.

Ans: Both the transfer of shares and the transmission of shares aim to change who owns the shares' title, but they differ in that the transfer of shares is a choice made by the transferee or transferor, whereas the transmission of shares is a legal requirement started by the receiver or legal representative.

Ans: Transmission is the process by which securities of a deceased account holder are transferred to the account of his legal heirs / nominee. Process of transmission in case of dematerialised holdings is more convenient as the transmission formalities for all securities held in a demat account can be completed by submitting documents to the DP, whereas in case of physical securities the legal heirs/nominee/surviving joint holder has to independently correspond with each company in which securities are held.

Ans: The claimant should submit to the concerned DP an application Transmission Request Form (TRF) along with the following supporting documents
1. In case of death of sole holder; where the sole holder has appointed a nominee Notarised copy of the death certificate
2. In case of death of the sole holder; where the sole holder has not appointed a nominee Notarised copy of the death certificate
And anyone of the below mentioned documents -
· Succession certificate
· Copy of probated will
· Letter of Administration
The DP, after ensuring that the application is genuine, will transfer securities to the account of the claimant.
The major advantage in case of dematerialised holdings is that the transmission formalities for all securities held with a DP can be completed by interaction with the DP alone, unlike in the case of physical share certificates, where the claimant will have to interact with each Issuing company or its Registrar separately.

If value of the securities in the deceased BOs account is less than Rs. Five lacs as on the date of application for transmission, then by providing following documents, transmission can still be carried out.
• Transmission Request Form
• Original or Death certificate downloaded from the online portal of Government carrying digital/facsimile signature of the issuing authority or a copy of the same Death Certificate(duly notarized or attested by a Gazetted Officer
• Any one or more of the following documents:
o Letter of Indemnity executed by the applicant(s) on non-judicial stamp paper of appropriate value, duly notarized.
o An Affidavit from the applicant executed on non-judicial stamp paper of appropriate value and notarized.
o No objection certificate [NOC] from all legal heir(s) who are not applicants conveying no objection to the transmission of the relevant securities in favour of the applicant(s).
o As an alternate to NOC, copy of Family Settlement Deed duly notarized or attested by a Gazetted Officer and executed by all the legal heirs of the deceased BO, provided that:
• The Family Settlement Deed clearly vests the securities in favour of the person seeking transmission in his/her name. Vesting of securities in favour of the person seeking transmission in his/her name is not contingent upon any other onerous conditions in such Family Settlement Deed.
Note: If the division of shares as per the Family Settlement Deed is amongst more than one person, then the Family Settlement Deed can be considered as an NOC for transmission of shares to each legal heir applying for transmission.

Ans: Delivery of securities so transmitted, within 1 month from the date of receipt of intimation of transmission of securities.

Ans: Transfer as a will or inheritance. In this scenario, there is no tax liability, irrespective of whether or not the recipient is a relative. Transfer as a gift to a non-relative. In this case, if the aggregate value of such shares transferred in a year exceeds Rs 50,000, it becomes taxable for the recipient.

Ans:Yes. Inter depository transfers are possible without any additional costs.

Ans: Yes. Pledging dematerialised securities is easier and more advantageous as compared to pledging physical securities.

Ans: The procedure to pledge electronic securities is as follows:
1. Both BOs, investor (pledgor) and the lender (pledgee) must have BO account with the same depository;
2. Pledgor will have to instruct DP to create pledge in prescribed standard form (Pledge Request Form) with the details of the securities;
3. The lender (pledgee) has to confirm the request through his/her DP;
4. Once this is done, securities are pledged.
5. All financial transactions between the pledgor and the pledgee are handled as per usual practice outside the depository system.

Ans: After the repayment of loan, pledgee can request for a closure of pledge by instructing the DP in a prescribed format. The pledgee on receiving the repayment will instruct his DP accordingly for the closure of the pledge.

Ans: Yes, if the pledgee (lender) agrees, pledgor (investor) may change the securities offered in pledge.

Ans: The securities pledged are only blocked in the account of pledgor (investor) in favour of the pledge (lender). The pledgor would continue to receive all the corporate benefits.

Ans:The DP provides a Transaction Statement periodically, If transactions takes place in the demat account then the same will be reflected in monthly statement which will be given free of cost. if separate statement is required then costing will be applied.

Ans: DPs must provide transaction statements to their clients once in a month, if there is any transaction and if there are no transaction, then once in a year. DPs also provide transaction statement in electronic form under digital signature subject to their entering into a legally enforceable arrangement with the Bo’s to this effect.

Ans: In case of for any discrepancy client needs to contact within 7-10 days on receipt of transaction statement.

Ans: In case of any investor complaint / problem / query one may first contact his DP.
Dematcare@bobcaps.in
Customer service number 022-8652270270 dial 3 for demat services.

Ans: Daily Margin Statement help investors to know what margins are levied and Margins deposit provided by them is utilized and what is the net payable / receivable margins.

Ans: Daily Margin statement contains as enumerated below:
a.Exchange / Segment:Transactions executed in which exchange segments.
b.Transaction Date::Date on which the transaction has been executed.
c.Funds (A):Balance is as per Ledger.
d.Value of Securities after Hair Cut ( B ): Value of stocks lying in our pool account.
e.Value of Margin Pledge Securities after Hair Cut ( C ): Value of stocks pledged in favor of stock broker.
f.Bank Guarantees / FDR (D) : Value of Bank Guarantees / FDR provided as collateral.
g.Any other approved form of margins ( E ) : Any other collateral provided .
h.Total Margins Available ( F ) : Summation. Summation of ( A + B + C + D + E )
i.Segmentwise Utililisations (N) : It shows Margin available is Utilised in which segment.
j.Total Upfront Margin (G) : Total upfront margin blocked for trades that are yet to settle.
k.Consolidate Crystallized Obligation (H): It shows MTM margin requirement for all trades which are yet to be settled.
l.Delivery Margin (I): it shows Margin on Delivery stock
m.Total Margin Requirement (J): It is the total sum of Total Upfront Margin , Consolidated Crystallized Obligations & Delivery Margins.
n.Excess / Shortfall w.r.t. Requirement by Exchange CC (K) : it shows shortfall / excess margin based on exchange margins.
o.Additional Margin required by member as per RMS: Margins as required per RMS calculation
p.Margin Status (Balance with Member / Due from client): It is summation of Excess / Shortfall margin and Additional Margin required by member as per RMS.

Ans: Yes client can request physical statement to our customer care team either through email to customercare@bobcaps.in or call on Customer service Desk – 08652270270.

Ans: If Daily Margin statement through post / courier returns back to Head office Investors trading rights will be disabled till the time modification form dully filled and signed is sent to head office.

Ans:A weekly ledger statement allows investors to track their transactions and can be used to identify errors such as any unauthorized trading /fraud / transactions in Investor’s account.

Ans: Weekly Ledger statement contains as enumerated below:
a.Transaction Date: Date on which the transaction has been executed.
b.Exchange / Segment: Transactions executed in which exchange segments.
c.Particulars:Narration of transactions carried out.
d.Debit:Contains all debit transactions.
e.Credit:Contains all Credit transactions.
f.Net Balance:Contains net running total of all debit and credit and provides balance at the end.

Ans:Yes Investor needs to contact our customer care team either through email to customercare@bobcaps.in or call on Customer service Desk – 08652270270 and raise the queries.

Ans: In case Weekly Ledger sent returns back to head office Trading id will be disabled in trading platform till modification form dully filled and signed are sent to Head office.

Ans:Contract Note contains Order No, Order Time, Trade No, Trade Time, Security / contract description, Buy / Sell, Quantity, Gross rate / Trade Price per unit (Rs), Brokerage Rate per unit (Rs.), Net Rate per Unit (Rs.), Closing Rate per unit (Only for Derivatives), Net Total before levies, Exchanges.
Order No.: Unique order number is assigned by the exchange for each executed order. This number will be different for each of the orders you execute on the platform.
Order No.: Unique order number is assigned by the exchange for each executed order. This number will be different for each of the orders you execute on the platform.
Order Time:Exact time when your order was placed on the exchange.
Trade No:Unique Trade No is assigned by the exchange for each Trades executed.
Trade Time: Exact time when the order was ‘executed’ on the exchange. Order time and trade time can vary. For example, a limit order will only get executed when the underlying conditions for the order are met.
Security/Contract Description:find the name of the stock you traded.
Buy(B)/Sell(S):Stocks you bought will be represented by ‘B,’ and stocks sold will be represented by ‘S’ indicating the type of trade and transaction undertaken.
Quantity:Number of securities (in case of stocks) or number of lots traded (in case of derivatives).
Gross Rate/Trade Price per Unit: Market Price at which order was executed.
Brokerage Rate per Unit:Brokerage rate charged per unit shown in each Scrip wise.
Net Rate per unit (Rs):Net price after brokerage rate is shown.
Closing Rate per unit (only for Derivatives) (Rs): Pertains to derivative contracts that are carried over and indicates the price at which the contract was closed for the day.
Net Total Before Levies:Total amount owed to or by the client before accounting for brokerage fees and taxes.
All relevant brokerages and taxes, including exchange transaction tax, GST, STT, stamp duty, and SEBI turnover charge. If the billing address is in Maharashtra, CGST and SGST of 9% each, and IGST of 18% for other states, would be charged and shown at the end of the Contract cum Bill.

Ans: Purposes served by contract note is as under:
a. A contract note is a summary of all the trades and transactions undertaken in the day.
b. Contract note makes the trading experience transparent by giving the clients a point of reference to cross-check their trades and transactions.
c. All the brokerage charges and taxes deducted can be found in one place.
d. Contract note serves as a legal document in case of any dispute due to non-delivery of stocks.
e. While calculating capital gains, users can refer to contract notes to know the exact amount received
f. Foster accountability and trust between investors and brokerage firms by providing a detailed record of transactions. They offer assurance that trades are executed accurately and in accordance with agreed terms.
g. These documents are integral to trade settlement procedures, ensuring that the details of executed trades are accurately recorded for settlement purposes.
h.They serve as a means of communication between the broker and the investor, conveying essential details and formally acknowledging completed transactions.

Ans:Investors have an option to receive the contracts either through electronically mode or physically documents dully signed authorized signatories.

Ans: Contract will be delivered / dispatched to investors within 24 hours of trades executed as per opted ie Physical / Electronic by investor.

Ans: Yes, Investors will have to provide the consent dully filled and signed ECN form for receipt in electronic form.

Ans: Investors can contact our customer care team either through email to customercare@bobcaps.in or call on Customer service Desk – 08652270270 and raise the queries for non-receipt of contract notes.

Ans: Investors trading rights will be suspended and request them to provide modifications form duly filled for changes in details and send the form duly signed to Head office.

Ans:Annual Global Statement helps in knowing details of scrips traded along with charges throughout the year.

Ans: Annual Global Statement contains as enumerated below:
a.Symbol: Scrip symbol of scripts in which trades are executed
b.Expiry data Date: Date on which contract expires in FO segments.
c.Strike Price: Strike price of FO option contract at which trades are executed.
d.C/P:Closing price
e.Buy Quantity: Quantity Bought
f.Buy Rate: Average rate at which stocks are bought.
g.Buy Amount Buy Amount is Value of Quantity Bought * Buy Rate.
h.Sell Quantity: Quantity Sold
i.Sell Rate: Average rate at which stocks are sold.
j.Sell Amount: Sell Amount is Value of Quantity Sold * Sold Rate.
k.Net Qty: Balance Qty ie Buy Qty Less Sell Qty. if Qty Positive then Its Buy and if negative then Excess sell.
l.Exchange Segment: Exchange Segment in which trades are executed.
m.Bill Charges: Bill charges such as Stamp Duty, SEBI Turnover Fees, STT & GST ie IGST / CGST / SGST charged till date of report is at the bottom.

Ans:Annual Global statement is provided to investors for previous year within 30 days of completion of financial year.

Ans: Investors will get Either Electronically / Physical as per mode chosen & if still client requires they can contact our customer care team either through email to customercare@bobcaps.in or call on Customer service Desk – 08652270270 and request for the same.

Ans: If Annual Global Statement sent returns back the client Trading rights will be disabled till such time modification form and send the same to Head Office duly signed.

To set alert follow below steps.

1. Go to Quotes page of the stock/contarct for which you want to set alert

2. Click on Alert button on Quotes page

3. Enter Price

4. Select Alert Me type

5. Add Note (Optional)

6. Click on Set Alert in terms of > than = / < than =

Pending Alerts can been seen under Alerts section in Menu

Executed Alerts can be seen under Alerts section in Menu

If your Alert gets triggered you will receive Notification on your Trading platform

Yes, to Modify Alert follow below steps

1. Go to Menu

2. Click on Alerts

3. Click on Edit button

4. Edit Price, Alert Me Type & Noten

5. Click on Modify

Yes, to Delete Alert follow below steps

1. Go to Menu

2. Click on Alerts

3. Click on Delete

@NOTE - Alerts deleted will be flushed at the same moment

To View Alerts notification

1. Click on Bell iconu

2. Select Alerts

@NOTE - There is no limit to the number of Alerts that you can set

Login to Mobile trading app go to Menu > Research calls

Research calls play a crucial role in helping investors make informed choices by providing access to expert insights and relevant market information. They contribute to a comprehensive decision-making process that incorporates both external expertise and individual analysis.

Research calls are provided as a free service to our esteemed clientele.

We recommended to consider a variety of sources and factors when making investment decisions. Relying solely on research calls may limit your perspective and expose you to potential biases or limitations in the information provided.

To make informed investment decisions, it is advisable to combine research calls with other sources of information such as financial statements, market trends, news articles, and expert opinions. Additionally, conducting thorough due diligence and considering your own risk tolerance and investment goals are crucial aspects of the decision-making process.

Remember that investing involves inherent risks, and diversifying your sources of information can help mitigate these risks.

Information such as Scrip/Contract name, Entry Price, Target Price, Stop loss & Expected Returns are provided

Recommendations provided in research calls are thoroughly based on Technical analysis of our Research experts

Recommendations provided in research calls are thoroughly based on Technical analysis of our Research experts

Yes you can call our dealers to get personalized research calls basis your preferences

Firstly, the information provided in research calls may be subjective and based on individual opinions or biases. It is therefore crucial to critically analyze the advice given and conduct your own due diligence before making any investment decisions.

Additionally, market conditions can change rapidly, rendering previously recommended strategies less effective or even obsolete. It is essential to stay updated on current market trends and adapt your approach accordingly.

Moreover, each investor has unique financial goals, risk tolerance levels, and investment preferences. Recommendations from research calls may not align perfectly with your specific circumstances or objectives. Therefore, it is advisable to personalize any recommendations to suit your individual needs.

Lastly, investing in any financial instrument carries inherent risk. Even with thorough analysis and professional advice, there is no guarantee of positive outcomes. It's essential to be aware of these risks and consult with a qualified financial advisor before making any investment decisions.

In summary, while research calls can provide valuable insights, it is important to exercise caution by conducting independent analysis and considering personal circumstances when implementing recommendations.

In settings you have folloiwng options

- Change Password

- Important Links

- Theme

- Preference

- Profile

- Version

- - Share App

- Rates us

- Contact Us

To change Password, follow below steps

1. Go to change password

2. Enter Exisitng Password

3. Enter New Password

4. Confirm New Password & Submit

Following is the password Policies

6-12 alphanumeric character

One Special character

One Uppercase character

New password cannot be same as previous 3 passowrd

New Password and Confirm passowrd should be same

To change Theme,

Go to Setting

ON the toggle button of Night theme

To open links

Go to Settings

Click on Links

you will find following Important Links under it,

SEBI Registration Member ID

NSE

BSE

SEBI

bob World etrade

With the help of Preference you can set default Product type which should be selected while placing order in Equity and FNO.

You can change your Product type while placing order but the default one will be selected as per the preference you have set

With the help of share app you can share the bob World etrade app Via What'sApp, Mail, Message ETC

With the help of Rate us you can go to Playstore / App store, Rate & provide feedback for bob World etrade mobile app

Under contacts you will find following details

Customer care support contact number

Customer care Email ID

Registered Address of Office

Communication Address of Office

Where can I see the latest News?

To view latest News

Go to Menu

Click on News

Steps to generate New Password:

1. Click on Forgot Password from Login page

2. Enter your User ID, Email ID & PAN & Submit (New Password will be sent on your Registered Mobile number and Email ID)

3. Enter New Password received on Email & Mobile number and Submit

4. Set Password - Enter password received on Email & Mobile number, New Password & Confirm New Password.

5. Your Password will be set successfully.

Logout from Menu / from Profile which will redirect you to Login screen.:

Follow given steps to Login.

1. Enter User ID

2. Enter Password

3. Enter DOB Or PAN & Submit

4. Enter OTP (OTP will be sent to your registered Mobile Number & Email ID) & Verify

No, you cannot login on Android OR iOS, Trading Web or EXE parallelly. Logging in on one device / browser will automatically log you out from another device / browser.

Follow below steps to login:
Click on Switch User and follow below stpes:
1. User ID - Will be by default auto populated
2. Password - Need to enter
3. DOB/PAN - Need to enter

Follow below steps to change your Password:
1.Go to Menu
2. Click on Change Password
3. Enter Old Password, New Password & Confirm Password
4. Click on Submit button your Password will be set successfully.

This feature is being introduced in compliance with the new circular issued by the exchanges for all brokers, which mandatorily requires them to implement two-factor authentication for their investors.

OTP will be asked for the first login. If you change the device or switch the user then again you have to enter OTP to login.

Yes, Once reinstalling or clearing the cache you need to re-login through OTP

It is a security feature where you will need to verify two factors which are Knowledge factor (Password) & Possession factor (OTP) to Login on your Web based trading platform.

If you enter Wrong password more than 3 times your account will be locked, you need to do forgot password to unlock the account

You can logout by clicking on the logout button under Menu / from Profile post login.

You can add up to 25 scrips / contracts per watchlist

You can create multiple watchlist as much as you want.

Yes, you can rename your Watchlist:

1. Click on Watchlist from the Menu tab

2. Click on Edit

3. Edit Watchlist screen will get open

4. Rename your Watchlist and click on Save

Yes, To delete watchlist:

1. Click on Watchlist from the Menu tab

2. Click on Edit

3. Edit Watchlist screen will get open

4.Click on Delete icon in front of watchlist that want be deleted

Yes, you can sort your Watchlist. To Sort your watchlist

1.Go to Menu, select Watchlist

2.Click on Sorting button Beside Header

3. Select Sorting type and Apply

Yes, to delete scrip / contract from your watchlist.

1. Go to menu , Select Watchlist

2. Click on delete icon given next to the scrip/contract name

My Holding is a watchlist specially curated by us with the stocks available in your holdings.

Equity segement:-

A)Pre-open session

Order entry & modification Open: 09:00 hrs

Order entry & modification Close: 09:08 hrs*

*with random closure in last one minute. Pre-open order matching starts immediately after close of pre-open order entry.

B) Regular trading session

Normal / Limited Physical Market Open: 09:15 hrs

Normal / Limited Physical Market Close: 15:30 hrs

C) Post Closing Session

The Closing Session is held between 15.40 hrs and 16.00 hrs

FNO Segment:

09:15 AM to 03:30 PM– Normal trading

Note: IPO

9:30 to 9:45 - Order entry period

9:45 to 9:55 Order Matching & Confirmation period

9:55 to 10: 00 - Buffer period

10:00- Normal trading session commences

1.Pre-opening session: Applicable for only Cash segment. F&O market opens at 09:15 AM with no pre open session. A pre-opening session allows you to place orders between 09:00 AM to 09:15 AM. It was started by NSE to minimize volatility of securities during market open every day.

2. You can place limit orders/market orders. For the first 8 minutes, (between 09:00 AM and 09:08 AM) the orders are collected, modified or cancelled. The order collection window can close at any time between 09:07 AM and 09:08 AM."

1. Post closing market session are similar to pre-opening market orders, post-closing market orders are allowed only for equity trading. The post-closing market session or closing session is open from 3:40 PM to 4:00 PM..

2. During this session, people can place buy/sell orders in equity (delivery product code) at the market price but do note that even if you place a market order it will be placed on the exchange at the closing price. So for example, if the closing price of Reliance at 3:30 PM is Rs. 800, between 3:40 PM and 4:00 PM, you can place market orders to buy/sell Reliance at market price (will be taken at Rs. 800).

To place a Buy/Sell order:

1) If you have already added your desired stock / contract to your Watchlist, just simply click on Buy / Sell.

2) Enter your desired quantity, price and choose the product type and order type & validity.

3) Place & Confirm your Order

If you haven't added the stock to your watchlist, first search for it using the Search option, Then proceed with the rest of the steps as detailed above.

CNC Delivery Order is buying shares and holding them in your demat account. It is a delivery-based trading , where the client is required to bring in 100% margin in the form of cash for buy orders and should have sufficient holdings for sell orders unless squaring off an existing open position.

Shares bought on T Day will be reflect on client's holding on T+1 EOD. Cleint can sell the same on T+2

Intraday order is buying or selling a security with the intention of squaring-off the position on the same day. Incase you do not square off your position, the broker will square it off at a predetermined time..

RMS will liquidate such position on best effort basis after +/-15% movement to avoid circuit freeze. If scrip moves up by 15%, all short positions will be squared off by the Risk Team. Similarly, if scrip moves down by 15%, all long positions will be squared off by the Risk Team. This is applicable for scrips which are allowed for trading in Cash Intraday and have 20% circuit limit.

Example

Cover orders are an intraday order. Technically, any day trading order with a compulsory stop loss order is a cover order. You can place or fix stop loss order. You do this to sell any security at the point where it appears to be the final exit price.

Thus, to summarize, the following steps involve while placing cover orders –

-First, the day trader requires to search the scrip

-Then, the selection of buying cover order and selling cover order is done

-Afterwards, the trader sees the execution of his/her buy or sell order.

-The stop loss is defined as per the predefined stop loss range.

-Once the order is placed, the trader sees the market/limit order and the pending stop loss in his order book.

-Once the Market/Limit order is executed then cancellation is not permitted in the cover order.

-The exit of cover order position places the market order in opposite direction for the first leg.

The following two hypothetical examples explain the working of cover orders. Explaining with the help of an index future and a stock.

Illustration 1 – Nifty futures cover orders Suppose a trader XYZ needs to place a buy cover order on Nifty future. Next, assume that the LTP of the Nifty future is 10600. Therefore, our trader XYZ can place a stop loss order in the range of say, up to, 5 % below 10600 i.e. at maximum 10070. Further, the margin calculation for this buy cover order will be the higher of –

The percentage price difference between Leg 2 stop loss order and Leg 1 last traded price * 1.5 Minimum percentage margin of the traded value

Illustration 2 – Equity cover orders Next, suppose our same trader XYZ plans to buy a cover order now on Infy with LTP of 730. He can place his stop-loss order in a range of 5% downside. Currently, the applied minimum margins for different stop loss price is 5%.

Through following steps you can place a cover order with your day trading –

1. The trading system park two orders simultaneously. One is a market / limit order and the other is stop-loss order.

2. This only gets a trigger at the fixed stop loss trigger price. The trigger price is the price at which the exchange servers execute buy or sell order

3. Once the trigger price gets a hit, the stop loss order gets executed as a market order

4. After the trigger of stop-loss order, you will need to remove your market order. Else, if prices move in that direction it will trigger and create a fresh position.

Once the cover order is placed, the first leg is been placed, any further cancellation is not allowed. He can only exit the current one-sided position. Hence, in cover order, the trader needs to hold funds through hold or release before placing the order.

Following are the advantages of cover orders –

1. It minimize downward risks and provides control over risk management.

2. It is a disciplined manner of trading.

3. You get margin benefits as a core advantage.

4. The control over downside risk does not force any limits on returns.

A cover order is a market order and needs a mandatory stop-loss. One thing to note is that it does not carry a target order. You place a cover order at a market price of the script. Along with it, you need to place a stop loss margin order. This generally stays open in your order book..

Now, suppose, you wish to exit from your position before the market closure. In this case, first, you need to exit your open stop-loss order from your order book. At the same time another market order, which is basically an opposite kind of your position is transmitted to the exchange. Thus, next to it, your cover order gets square-off.

You must also note that you cannot square-off your cover order directly without out closing your stop loss order. This is so because the stop-loss order will remain in the system that might get the trigger and lead to open another position.

You can modify your both legs (1st - Initial & 2nd - Stop Loss) only if the trade has not been executed. Further, the stop loss order can be modified any time before the position is squared off.

In cover order, due to compulsory stop loss, the losses are automatically covered. The margins are basically the difference between the initial order and stop loss order multiplied by the quantity. These outcomes are the subject to minimum margin. As compared to simple orders, cover order requires lesser margins. This is because losses are already covered.

GTT is a 'Good till Triggered' feature where GTT request is placed by customer and is held with Limit Order in GTT book until it is trigger or cancelled or expired, whichever is earlier. It is valid for 365 days.

GTT request can be placed for Buy/Sell in Cash Segment and will be valid till triggered/cancelled, whichever is earlier. GTT request will be held as limit order(s) and will be sent to exchange only when the price condition is met. Customers can choose a GTT request either with 'Single' trigger type or One Cancels Other' (OCO) trigger type. In OCO requests both 'Stop Loss' and 'Target' trigger prices can be set where one trigger shall cancel the other.

From Menu Click on Transactions.

Go to GTT Order Book

1. Yes, you can modify Quantity , trigger prices (Stop Loss/ Target) or limit price for your GTT request from the GTT book until the order gets triggered

2. Yes, you can Cancel GTT request from the GTT book until the order gets triggered

A limit order is an order to buy or sell a share at a specific price.

A market order is a buy or sell order to be executed immediately at the current market price.

In a Limit Order the buying price or selling price is specified and the trade is executed only when the price is met. In contrast, a Market Order gets executed at the current market price.

A stop-loss limit order is a buy/sell order that can help you limit your losses in case the prices move against your trade. If you are buying a stock, then you will have to add a sell stop-loss similarly, if you are selling a stock, you will have to add a buy stop loss. The stop loss limit order is sent to the exchange after the "Limit Order" trigger is hit, i.e. the trade price needs to be defined by the user. Here, you need to enter the stop loss trigger price and stop loss limit price..

A stop-loss market order is a buy/sell order that can help you limit your losses in case the prices move against your trade. If you are buying a share, then you will have to add a sell stop-loss, similarly, if you are selling a stock, you will have to add a buy stop-loss. A stop-loss market order is referred to as market if touched order, as soon as the trigger price is reached, a market order is generated and executed at the market rate immediately.

Here you need to enter only stop-loss trigger price.

A disclosed quantity order allows you to declare only a part of the actual order that you want to buy/sell. Once you specify the disclosed quantity, the order is sent to the exchange and only the disclosed part is shown on the market screen. The disclosed quantity should be at least 10% of the order quantity in equity segment. For FNO segment, disclosed quantity is not applicable.

A Day Order, as the name suggests, is an order which is valid for the day on which it is entered. If the order is not matched during the day, it gets cancelled at the end of the trading day.

An Immediate Or Cancel (IOC) order, as the name suggests, which has to be executed as soon as it is released in the market. If does not, then the order gets cancelled immediately.

AMO orders are Orders that are placed post market closure.

They can be placed only in following:

Equity enabled Product Types - Delivery & Intraday

FNO enabled Product Types - Carry Forward & Intraday

Equity enabled Order Types - Limit & S/L Limit

FNO enabled Order Types - Limit & S/L Limit

Yes, you can place AMO orders for the next trading day..

AMO orders can be placed normally like a regular buy/sell order (Only Limit orders are allowed).

@NOTE: Status displayed for Pending Order will be AMO Pending in Pending tab under Orders

Equity & FNO Segment - You can place AMO Order from 4:30 PM till 9 AM (Next Trading Day).

An Order book is a report that contains all the orders that you have placed during the day.

Orders contain 3 tabs. .

All - All your orders will be displayed under All Tab, such as Executed / Pending / Cancelled / Rejected / O Pending (O refers to After Market Hours Pending orders).

Pending - All your Pending and Partially Pending orders are visible here

Cancelled - All your Cancelled and Rejected orders are visible here

To Modify your Order follow below steps:

1. From the Menu tab Click on Transactions

2. Tap on desired scrip/ contract which you want to modify

Note: Only Pending Orders can be modified. Executed Orders cannot be modified.

Orders can be pending due to reasons like change in market price or low number of buyers/sellers.

To view the status of your order > Pending OR Executed:

From the Menu tab Click on Transactions - Order Book / Trade Book

- Check the status against your respective order.

Note: You can Sort your order status

A Trade book is a report that contains all the trades that have been Traded for the day.

Trade book contains all your trades for the day which are executed partially OR at one go and helps you distinguish between a non-executed order and an executed trade.

You can view your Partially traded order under order book > All/Pending.

For Eg : Total Quantity is 100 and Traded is 50

Then in Order book > ALL it will display as XYZ stock 50/100 Partially Executed

From the Menu tab Go to Holdings:

1.Holdings - Which are bought under Delivery will be available on T+1.

From the Menu tab Go to Net Positions:

1.Net Positions - Positions executed for the Day & Expiry

To convert your positions follow below steps:

- From the Menu tab Click on Net Positions

- Tab on the Scrip/Contract you would like to convert

- Click on Convert

- Select Product Type & Quantity and Click on Convert

To view the status of your Open / Closed Positions:

- From the Menu tab Click on Net Positions > Day OR Expiry Positions

- If Quantity is > than 0 (Positive) OR < than 0 (Negative), your order is Open

- If Quantity is = 0, your order is Closed

Shares will reflect under Holdings tab on T+1 day available Holdings

Yes, shares bought on T day can be sold on T+1 day. However, you might face a short sell risk if the shares are not received before pay-in. In case of settlement holiday on T+1 day, the shares bought on T day will not reflect in the client holdings and thus cannot be sold.

No you are not allowed to BUY/SELL more than your existing position Quantity.

Yes, you can Add More Quantity through Positions and Holdings through Add More

You can only square off or convert your open positions (Full Quantity or Partial Quantity) and not for closed positions (Zero Quantity). For closed positions, square off and convert will not be available:

Yes, your Total Realised and P&L updating will be on real time basis under Positions.

Yes, your Total MTM updating will be on real time basis under Positions.

Yes, your Realised and Unrealised P&L updating against respective scrips / contracts will be on real time basis under Positions.

Yes, your Realised and MTM updating against respective scrips / contracts will be on real time basis under Positions.

You can convert your Intraday position into Delivery position prior to 03:15 PM (square off time). Post 03:15 PM conversion functionality would be disabled for all Intraday trades.

You cannot convert your sell Intraday position in Cash segment to Delivery. As short sell conversion is not allowed.

For F&O segment, only Margin and Intraday products are available. Delivery product is part of Cash segment thus has no relevance in F&O segment.

Yes, you can convert your Margin position to Intraday given that the contract is available for Intraday trading OR Vice versa.

No, you cannot convert exchanges in any circumstances. Conversion can only happen in products within the same exchange i.e. Delivery & Intraday.

Orders can get rejected due to multiple reasons including insufficient margin, incorrect use of order type, stock not available for trading..

You can either lien/add funds or increase margin through the Fund transfer section available in the Menu.

Margin shortfall occurs when you hold onto positions in your trading account without having sufficient margin. Penalties are levied on Margin / MTM shortfall.

Yes, you can convert your Margin position to Intraday given that the contract is available for Intraday trading OR Vice versa.

Below are the timings for Intraday Square-Off:

Equity & FNO Segment: 03:15 PM

When the order is placed as a Intraday order and not squared-off by the client himself nor converted to delivery, only then it will squared off by BOBCaps RMS.

Intraday trades will auto squared off at 03:15 PM for Cash segment & F&O segment.

Following are the reasons why your position got squared off:

- Intraday trades will be squared off if you lose 75% of your Available Margin

- If the shares bought using Margin are down by more than 75% of your funds balance, square off will be done on the same trading day

This might have happened if you have tried to sell at a price lower than the current market price. In such a situation, the system considers it as a market order and executes it at the current price..

In the pre-open session, all unmatched market orders are carried over to the normal market with their original time stamp as limit orders at the equilibrium price.

If the opening-price is not discovered, market orders will be carried over at the previous day’s closing price.

Yes, you can sell the stocks bought in Delivery on the same day. In such a case brokerage shall be charged as applicable to intraday trades.

No, only selected scrip in cash segment and selected contracts in F&O are available for trading in Intraday.

The below mentioned segment-wise classification will enable you to understand our Intraday Basket:

- Cash Segment: Only selected scrip in cash segment

- F&O - Stock Futures: All contracts with selected expiry are available for trading in Intraday (Current month expiry contracts)

- F&O - Index Futures: Only current month NIFTY and BANKNIFTY index future contracts are available for trading in Intraday

- F&O – Nifty Options: Only current week and monthly expiry contracts of selected Nifty strike price and expiry are available for trading in Intraday

- F&O – Stock Options: Only current week and monthly expiry contracts of selected Nifty strike price and expiry are available for trading in Intraday

The criteria for selection of strikes is as follows:

Nifty, 4% up and down from Current price. The range changes to 2% on expiry day.

While selecting scrip and contracts for Intraday there are various parameters that are evaluated by the Risk Team, for example: liquidity, impact cost, volatility, open interest, price band, VaR, banned scrips / contracts etc. Those scrip/contracts not fulfilling the benchmark set by Risk Team are not included in the Intraday basket.

All open Intraday positions are squared off at 03:15 PM in Equity & FNO segment by the risk team on best effort basis, if the same is not squared off by the client.

Intraday open positions are squared off on a best effort basis. A position may remain open due to circuit in the scrip/contract or other such issues. In such a scenario client would be responsible for the trading obligations arising out of any such open Intraday position.

Illiquid Scrip (Cash) – Scrip in cash segment which have been put in caution list by exchange and are subject to monitoring from broker/exchange..

Illiquid Contracts (F&O) – Contracts identified by exchange and termed illiquid due to very low liquidity, open interest, etc. with minimal or no trading in them.

Yes, one can trade in illiquid scrip/contract but it is subject to strict vigilance from risk team and well as from the exchange.

F&O contracts come with current month, next month and far-month expiry contracts. To break it down, all contracts other than current and next month are known as far-away contracts.

Peak Margin is the highest margin of the 4 random snapshots taken by the exchange on all open positions on each trading day.

In order to calculate the peak margin position intraday, clearing corporations takes a minimum of four random snapshots in the day of all margins; the highest of these snapshots becomes the peak upfront margin requirement of the day.

As per SEBI's Peak Margin norms, w.e.f. Sept 1st 2021, traders are expected to have full 100% of the peak margin requirement available with the broker i.e. intraday leverage for Equity Cash would be 5x (Max) Exposure limit and F&O Intraday leverage would be 1x margin limit going forward:

Penalty is calculated in the following manner:

- If there is a debit balance per segment per day, and margin amount is less than 1 lac or margin short fall amount is less than 10% of the requirement, then 0.5% penalty on shortage amount will be levied

- If the shortfall is greater than 1 lac or margin short fall amount is more than 10% of the requirement then 1% penalty on shortage amount would be levied.

- 0.5% of penalty will be levied for first 3 days of debit. If the shortfall continues to 4th day then the penalty of 5% will be levied for each day from 4th day onwards.

- If short/non-collection of margins for a client takes place for more than 5 days in a month, then penalty of 5% of the shortfall amount shall be levied for each day, during the month, beyond the 5th day of shortfall.

- If the shortfall is caused due to movement of 3% or more in nifty on any trading day then the shortage penalty will be charged only if shortfall continues to T+2 days.

By depositing cheque (Cheque date should be trade date) for Margin Shortfall/ Peak shortfall [whichever is higher] or by transferring funds (For MTM Loss & Delivery/ Additional Margin Shortfall) before T+2 for Cash & T+1 for FNO.

No leverage is provided for trading in FNO segment, Entire SPAN+Exposure margin is required for FNO segmet

The derivative contracts in which the market-wide position limit has crossed 95% are moved to ban period. Only square-off orders are permitted when a security is in ban period.

No, trading is not allowed in Ban scrips / contracts. Only square off is allowed.

No, you cannot create fresh position in Ban scrips / contracts or carry forward the same

You can trade up-to one day before expiry date, on expiry day the contract will be put on square-off mode wherein you can only square off the open positions & cannot create fresh position.

The client position on expiry day will be liquidated after 3:15 PM on best effort basis.

SPAN margin is computed at exchange level. The margins are revised by exchange through SPAN files provided at regular intervals. A broker has no role in deciding the quantum of margin to be blocked towards SPAN margin.

Yes, maintenance of SPAN and exposure margin is mandatory by exchange failing to penalty will be levied..

Penalty amount depends on factors like:

Shortfall amountCondition 1: If the Shortfall amount is less than Rs 1 lakh AND Less than 10% of applicable margin then, 0.5% of shortfall amount will be levied as penalty.

Condition 2: If the Shortfall amount is greater than Rs 1 lakh OR More than 10% of applicable margin then, 1% of shortfall amount will be levied as penalty.

Whether the shortfall has continued for 3 consecutive daysIf the shortfall in account continues for more than 3 consecutive days, then penalty of 5 % of the shortfall amount should be levied each day as penalty.

If shortfall has been more than 5 days in a month

If the shortfall in account has been for more than 5 times in a month, then penalty of 5 % of the shortfall amount should be levied each day, beyond 5th day as penalty.

Additional Surveillance Measure (ASM) was introduced by both SEBI and Stock Exchanges in order to enhance the market integrity and safeguard investors on securities. It is focused on controlling volatility in secondary capital market. For investors, ASM mechanism beneficial as SEBI will thoroughly crosscheck the unexpected price movements in stock. They will also be able to regulate any kind of malpractices and control speculative activities.

ASM includes mainly 2 points, Circuit Filter of 5% & 100% margin on open positions in the stock. It will put additional restrictions on intraday trading. This means that margin trading will be disabled in these stocks but they will be available for buying under the cash segment.

Graded Surveillance Measure (GSM) is the system that monitors unusual price fluctuations in the securities market or poor financial performance. The primary objective of a GSM system is to alert and advise the investors to be extra vigilant while dealing with securities.

Those companies that come under the market are usually known as penny stocks. They usually have a poor performance. They are illiquid, have almost negligible market capital, and underperforming fundamentals. In most cases, these securities are subject to financial misconduct.

With the help of GSM, the regulatory body SEBI plans to identify such underperforming securities at an early stage and to prevent the investors from dealing with them. These shares are usually monitored for sudden changes in earnings, book value, net worth, and so

.

SEBI introduced these measures in order to restrict investing in stocks with deceitful price movement or excess volatility. Those who are investing should take it as a red flag if their stocks fall under this list. It is advisable that no one should invest in stocks that are under ASM or GSM list.

Being in ASM means that there will be restrictions for trading in the intraday in these stocks.

Yes, upon placing orders in scrips which are included in Exchange ASM /GSM list you will receive a pop-up message on your order placement screen giving you more information regarding inclusion of particular scrip in ASM / GSM list and if you still choose to place order for the same, the respective order will get placed.

It is important to note that on BOBCAPS, once a stock has been placed under the ASM list, intraday trading is not allowed. For GSM stocks, both intraday and delivery trades are prohibited.

The average buy price refers to the average price at which you have purchased a particular Stock, over a specific period.

all your purchases of a particular stock and then dividing that total quantity of the stock you have acquired. Here is a step-by-step example to illustrate how to calculate the average buy price: Example: Calculating Average Buy Price for Stocks Let us say you have purchased shares of a company's stock on three different occasions, and you want to calculate your average buy price:

First Purchase:

Quantity purchased: 100 shares

Purchase price per share: ₹50

Total cost of the first purchase: 100 shares *₹50/share =₹5,000

Second Purchase:

Quantity purchased: 50 shares

Purchase price per share: ₹55

Total cost of the second purchase: 50 shares *₹55/share =₹2,750

Third Purchase:

Quantity purchased: 75 shares

Purchase price per share: ₹48

Total cost of the third purchase: 75 shares *₹48/share =₹3,600

Now, you want to calculate your average buy price:

Total cost of all purchases = ₹5,000 (first purchase) + ₹2,750 (second purchase) + ₹3,600 (third purchase) = ₹11,350 Total quantity of shares acquired = 100 shares (first purchase) + 50 shares (second purchase) + 75 shares (third purchase) = 225 shares

Now, use the formula:

Average Buy Price = Total Cost / Total Quantity Average Buy Price =₹11,350 / 225 shares = ₹50.22 per share (rounded to two decimal places) So, your average buy price for the stock is approximately ₹50.22 per share based on the three purchases.

Your Average BUY Price may show zero / inaccurate because of following reasons

• Avg Buy Price will not be shown for Stock purchased outside BOBCAPS

•• If your trading account is Closed / Suspended and you have reopened new Trading account data of closed account will not be showed

• Average BUY Price will show zero or inaccurate for Stock purchased before April 2022

Average Buy Price will show for shares purchased on or after April 2022. We are currently in the process of updating the average purchase prices for transactions preceding to April 2022. In case of any queries related to the above please write to customercare@bobcaps.in

Average Price or Last Traded Price (LTP), if unavailable, would be excluded from the calculation of the Portfolio overview.

Portfolio quantity and Sellable quantity may not match where the security has recently undergone a corporate action.

Calculating the average buy price helps investors and traders assess their overall cost basis for a stock. It provides insights into how much they have spent on the stock and can be used to determine profitability..

Yes, the average buy price can change as you make additional purchases of the same stock at different prices. It reflects the weighted average of all your purchase prices.

No, the average buy price is not the same as the current market price. The average buy price represents what you have paid for the stock, while the market price is the current value of the stock in the open market.

The average buy price is essential for calculating capital gains or losses when you sell the stock. It helps determine the profit or loss you will report for tax purposes.

Yes, you can calculate the average buy price for multiple stocks in a portfolio by using the same formula for each stock separately

No, shares sold from demat holding will not be allowed for buyback on the same day on any exchange although after having sufficient margin.

Position conversion from Delivery to intraday not allowed if client sold shares from holding.

You can view your funds under Available Margin mentioned on Dashboard

Option 1:
To transfer funds through Linked BOB Account through Lien mark facility, you can go to Fund, select Allocate Funds option, enter amount you want to lien and hit submit. Your limits will be updated immediately and you can utilise the same for trading. Any unutilised amount will be auto transferred at the end of the day in your Ledger.
Option 2:
To transfer funds through payment gateway, you can go to Fund, select Allocate Funds option, enter amount you want to transfer and hit submit. Your limits will be updated immediately and you can utilise the same for trading. Any unutilised amount will be auto transferred at the end of the day in your Ledger.

Funds Can be transferred through Lien / Payment gateway options

To mark lien in your bank account, you can go to Fund, select Allocate Funds option, enter amount you want to lien and hit submit. Your limits will be updated immediately and you can utilise the same for trading. Any unutilised lien amount will be auto unliened at the end of the day.

There is no option to Unlien the funds, any unutilised lien amount will be auto unliened at the end of the day.

Limits gets updated on immediate basis.

The net Lien funds would be auto released on EOD basis and funds transferred through Payment Gateway would be credited to ledger account on T day.

No, you cannot Lien more funds than available in your bank account to your trading account.

As per the exchange circular stockbrokers has to report client wise available upfront margin fund to exchange before placing the order

Also, funds should be allocated segment wise, hence if you want trade in Equity segment you need to allocate funds to Equity and if you want to trade in FNO segment then you have to allocate funds to FNO

To add funds in Equity cash, go to Funds > select Equity and click on Allocate funds, Enter the Amount which you want to add in Equity cash and click on Add, same will get update on the Equity limits instantly

To add funds in FNO go to Funds > select FNO and click on Allocate funds, Enter the Amount which you want to add in FNO and click on Add, same will get update on the FNO limits instantly

No, you cannot trade after adding the funds in combined limits you need to allocate funds to Equity or FNO as per your trade choice

No, you cannot use Equity allocated fund for FNO trades, you need to deallocate the funds from Equity and add the funds in FNO

No, you cannot use FNO allocated fund for Equity trades, you need to deallocate the funds from FNO and add the funds in Equity

You will not get instant margin on selling shares from your demat Holdings as 100% of your margin would get blocked.

Previously, when you use to sell any stock, you get 80% instant margin of sold amount which you could use to buy additional shares/take additional positions.

However, when you sell stock on or after 02nd May 2023, you will not get any instant margin. Instead, you will get 100% margin on the beginning of next trading day. Hence, for buying any additional shares/taking additional positions on the same day, you would be required to infuse additional margins as per requirement.

@NOTE:You need to allocate funds to Equity segment from All Combined Limit

To update your Profile through trading Website, Go to Menu > Settings > Update Profile

No, currently online update of Nominee is not available, however if you wish to update Nominee then Go to Profile update on APP/WEB, Select Nominee YES, Download and Fill the form and visit your nearest Bank of Baroda branch to get the form stamped and send it to us at (Business Square, 401/501, 4th Floor, B-Wing Andheri-Kurla Road Andheri East, Mumbai 400059)

Your details will get updated within 2 working days and you can verify the same in the trading platform under the same path.

You are getting Update Profile screen after login so that you can Update your details, your detail needs to be updated in every 6 months

Ans: At present two Depositories viz. National Securities Depository Limited (NSDL) and Central Depository Services (India) Limited (CDSL) are registered with SEBI.

Ans: NSDL or National Securities Depositories Limited and CDSL or Central Depositories Services Limited are share depositories registered with the government and incorporated by the market regulator SEBI.

Ans: A depository is an organization which holds securities (like shares, debentures, bonds, government securities, mutual fund units etc.) of investors in electronic form at the request of the investors through a registered depository participant.

Ans: Depository Participant ('DP') is the agent or the registered stockbroker of a depository.

Ans: To avail the services of a depository an investor is required to open a Beneficial Owner (BO) account with a Depository Participant (DP) of any depository.

Ans: With a Demat Account you can convert all your shares from physical holdings to electronic units: this would enable you to access your holdings and transact from anywhere using trading browser or Mobile App.

Ans: Digitally secure way of holding shares and securities. Eliminates theft, forgery, loss, and damage to the physical certificates. Quick transfer of shares. It eliminates unnecessary paperwork.

Ans: PAN card. Proof of address (Aadhar card, driving license, passport) Photograph. Signature on white paper Bank proof

Ans: According to SEBI guidelines, an individual cannot request for a Demat opening without submitting a PAN card.

Ans: Yes.

Ans: No.

Ans: SIP is a convenient way of investing in Mutual Funds. You don't need a demat account to invest in mutual funds.

Ans: Submit Closure cum transfer request form according to demat account type, for CDSL demat (Form – 10.1) or NSDL demat account (Form -34). Link of forms to be attached along with Crystal format stamp signed CML copy. You can also transfer the shares through DIS slip.

Ans: Demat account is for holding Dematerialized securities (Shares, Unit of Mutual funds etc). It does not have any amount in it. Hence the question of Interest does not arise.

Ans: Please refer to the detailed Tariff sheet available on the website for BOB WORLD ETRADE. https://bit.ly/BOBCAPSDPTariffSheet

Ans: Yes, but in case of BSDA scheme AMC is not compulsory subject to some conditions such as one account across depository etc.

Ans: Demat AMC is an annual fee or account maintenance charge, the customer pays to keep their Demat account active. It is generally a fixed expense charged by Depository Participant as long as the customer holds the account, irrespective of the security value.

Ans: SEBI has rationalized the cost structure for dematerialisation by removing account opening charges, transaction charges (for credit or buy transactions of securities), custody charges and account closing charges. Custody charges are now paid by the issuer companies. Broadly, investors are required to pay the charges towards: -
• Dematerializations and Dematerialization of their securities
• Annual account maintenance charges
• Transactions fees (only for sell transactions)
• Pledge
• Hypothecation etc
Kindly refer the DP Scheme sheet for more clarification.
https://bit.ly/BOBCAPSDPTariffSheet

Ans: Yes.

Ans: An investor can open multiple Demat Accounts with different Depository Participant with a valid PAN card. The Securities and Exchange Board of India (SEBI) does not levy any limitation on opening more than one Demat account in India.

Ans: Yes. Same can be opened in sole holder (minor) name, no joint account can be opened by minor.

Ans: Demat account number is also called client ID number, and it is allotted by the DP. Trading account number is the number allotted by the broker for your market trades.

Ans: There is no limit on the number of Demat Accounts an individual can open.

Ans: Yes, a depository account can be opened in the name of four holders, but the account can be operated only for the dematerialization of shares held in the same combination. Once the shares are dematerialized the securities should be transferred, and Demat Account should be closed.

Ans: You cannot add another person to an existing account. Your only option is to open another Demat account.

Ans: As of now, only one BOB demat account can be linked to your trading account with us.

Ans: Demat account with Single/Joint holders/NRI can also nominate. However, nomination is not possible in non-individual demat accounts.

Ans: Nomination can be made only by individuals holding beneficial accounts either singly or jointly. Non-individuals including society, trust, body corporate, karta of Hindu Undivided Family, holder of power of attorney cannot nominate

Ans: Only an individual can be a nominee. A nominee shall not be a society, trust, body corporate, partnership firm, Karta of Hindu Undivided Family, or a power of attorney holder.

Ans: Nomination is helpful in smooth transmission of shares upon the death of the BO/s. The nomination once made can be changed later as desired by the BO/s.

Ans: No, you don't need to contact all the companies. For any changes/updates, you only need, to contact your DP.

Ans: The statement of demat holdings & transaction, is your quick guide to your holding of shares and other securities owned by you and in what quantity.

Ans: Prevent the possibility of a demat account fraud by regularly checking account updates, keeping crucial documents safe and verifying the trustworthiness of the broker.

Ans: You could hold stock in your demat account or in physical form as long as you want. The stock splits and dividends are paid to you by cheque or by direct deposit in the bank account linked to your demat account. There is no brokerage charge for holding the shares of a company. Brokerage is charged at the time when you buy or sell the share through a stockbroker. AMC is charged by DP for holding the securities in the Demat account.

Ans: The Securities and Exchange Board of India (SEBI) introduced a new document called Demat Debit and Pledge Instruction (DDPI), which replaced POA (Power of Attorney) to protect the rights of investors.

Ans: Yes, according to SEBI, the individual can manage the account on behalf of the BO (beneficiary owner) if the BO grants them the authority to sign a power of attorney and submit it to the depository participant.

Ans: No, there aren't any extra fees. Need to check business if we are going to charge in future.

Ans:Brokers are not supposed to keep the shares in their pool account.

Ans: Brokers ask for a POA to facilitate fund debits or credits for margins and settlements with FNO transactions.

Ans: Dividend will be paid to bank account linked in demat account for the shares hold in demat account and in case of physical share certificate the dividend will be paid through dividend warrants /cheques.

Ans: To register for CDSL Easi, follow these steps:
1. Visit web.cdslindia.com/myeasitoken/home/login.
2. Demat details: Enter the 8-digit DP ID followed by the 8-digit demat client ID or BO ID and click on Continue. ...
3. OTP: Enter OTP received on the registered mobile number and click on Continue.

Ans: You can transfer the shares from CDSL to NSDL using the CDSL Easiest facility or via manual submission of physical Delivery Instruction Slip (DIS). vice-versa in case of NSDL to CDSL.

Ans: Manual submission of physical Delivery Instruction Slip (DIS).

Ans: A registered member of any of the stock exchanges that have direct connectivity with the Depositories hold a clearing member account or pool account. A Pool account is used by the members to hold securities received from clients and deliver them to clearing corporations. This account is also used to receive securities from the Clearing Corporations and distribute onwards to clients.

Ans: The procedure for buying and selling dematerialized securities is like the procedure for buying and selling physical securities. The difference lies in the process of delivery (in case of sale) and receipt (in case of purchase) of securities.
In case of purchase:-
• The broker will receive the securities in his account on the payout day.
• The broker will give instruction to its DP to debit his account and credit BO's account.
• BO will give ‘Receipt Instruction’ to DP for receiving credit by filling appropriate form.
However, BO can give standing instruction for credit to his account that will obviate the need of giving Receipt Instruction every time.
In case of sale: -
BO will give delivery instruction through Delivery Instruction Slip (DIS) to DP to debit his account and credit the broker’s account. Such instruction should reach the DP’s office at least 24 hours before the pay-in, failing which, DP will accept the instruction only at the BO’s risk.

Ans: To give the delivery one must fill a form called Delivery Instruction Slip (DIS). DIS may be compared to cheque book of a bank account.
The following precautions are to be taken in respect of DIS: -
• Ensure and insist with DP to issue DIS book.
• Ensure that DIS numbers are pre-printed and DP takes acknowledgment for the DIS booklet issued to investor.
• Ensure that your account number [client id] is pre-stamped.
• If the account is a joint account, all the joint holders must sign the instruction slips. Instruction cannot be executed if all joint holders have not signed.
• Avoid using loose slips.
• Do not leave signed blank DIS with anyone viz., broker/sub-broker, DPs, or any other person/entity.
• Keep the DIS book under lock and key when not in use.
• If only one entry is made in the DIS book, strike out remaining space to prevent misuse by anyone.
• BO should personally fill in target account-id and all details in the DIS.
• If the DIS booklet is lost / stolen / not traceable, the same must be intimated to the DP immediately in writing. On receipt of such intimation, the DP will cancel the unused DIS of the said booklet.

Ans: In a bank account, credit to the account is given only when a ‘paying in’ slip is submitted together with cash/cheque. Similarly, for the convenience of investors, facility of ‘standing instruction’ is given. If you say ‘Yes’ for standing instruction, you will receive the credit of shares in your demat account in case of buy securities.

Ans: Yes, it is possible to get securities allotted to in Public Offerings directly in the electronic form. In the public issue application form, there is a provision to indicate the way an investor wants the securities to be allotted. He has to mention the BO ID, name and DP ID on the application forms. Any allotment made will be credited into the BO account.

Ans: Dematerialisation is the process by which physical certificates of an investor are converted to an equivalent number of securities in electronic form and credited into the BO’s account with his DP. Forms link to attached.

Ans:In order to dematerialize physical securities one has to fill in a DRF (Demat Request Form) which is available with the DP and submit the same along with physical certificates that are to be dematerialised. Separate DRF must be filled for each ISIN.
The complete process of dematerialization is outlined below:
• Surrender certificates for dematerialization to your DP.
• DP intimates to the Depository regarding the request through the system.
• DP submits the certificates to the registrar of the Issuer Company.
• Registrar confirms the dematerialization request from depository.
• After dematerialising the certificates, Registrar updates accounts and informs depository regarding completion of dematerialisation.
• Depository updates its accounts and informs the DP.
• DP updates the demat account of the investor.

Ans: ISIN (International Securities Identification Number) is a unique 12 digit alpha- numeric identification number allotted for a security (E.g.- INE383C01018). Equity-fully paid up, equity-partly paid up, equity with differential voting /dividend rights issued by the same issuer will have different ISINs.

Ans: Dematerialized shares do not have any distinctive numbers. These shares are fungible, which means that all the holdings of a particular security will be identical and interchangeable.

Ans: Yes, odd lot share certificates can also be dematerialised.

Ans: Yes. The process is called rematerialisation. If one wishes to get back his securities in the physical form he has to fill in the RRF (Remat Request Form) and request his DP for rematerialisation of the balances in his securities account.
The process of rematerialisation is outlined below:
• Make a request for rematerialisation.
• Depository participant intimates depository regarding the request through the system.
• Depository confirms rematerialisation request to the registrar.
• Registrar updates accounts and prints certificates.
• Depository updates accounts and downloads details to depository participant.
• Registrar dispatches certificates to investor.

Ans: Both the transfer of shares and the transmission of shares aim to change who owns the shares' title, but they differ in that the transfer of shares is a choice made by the transferee or transferor, whereas the transmission of shares is a legal requirement started by the receiver or legal representative.

Ans: Transmission is the process by which securities of a deceased account holder are transferred to the account of his legal heirs / nominee. Process of transmission in case of dematerialised holdings is more convenient as the transmission formalities for all securities held in a demat account can be completed by submitting documents to the DP, whereas in case of physical securities the legal heirs/nominee/surviving joint holder has to independently correspond with each company in which securities are held.

Ans: The claimant should submit to the concerned DP an application Transmission Request Form (TRF) along with the following supporting documents
1. In case of death of sole holder; where the sole holder has appointed a nominee Notarised copy of the death certificate
2. In case of death of the sole holder; where the sole holder has not appointed a nominee Notarised copy of the death certificate
And anyone of the below mentioned documents -
· Succession certificate
· Copy of probated will
· Letter of Administration
The DP, after ensuring that the application is genuine, will transfer securities to the account of the claimant.
The major advantage in case of dematerialised holdings is that the transmission formalities for all securities held with a DP can be completed by interaction with the DP alone, unlike in the case of physical share certificates, where the claimant will have to interact with each Issuing company or its Registrar separately.

If value of the securities in the deceased BOs account is less than Rs. Five lacs as on the date of application for transmission, then by providing following documents, transmission can still be carried out.
• Transmission Request Form
• Original or Death certificate downloaded from the online portal of Government carrying digital/facsimile signature of the issuing authority or a copy of the same Death Certificate(duly notarized or attested by a Gazetted Officer
• Any one or more of the following documents:
o Letter of Indemnity executed by the applicant(s) on non-judicial stamp paper of appropriate value, duly notarized.
o An Affidavit from the applicant executed on non-judicial stamp paper of appropriate value and notarized.
o No objection certificate [NOC] from all legal heir(s) who are not applicants conveying no objection to the transmission of the relevant securities in favour of the applicant(s).
o As an alternate to NOC, copy of Family Settlement Deed duly notarized or attested by a Gazetted Officer and executed by all the legal heirs of the deceased BO, provided that:
• The Family Settlement Deed clearly vests the securities in favour of the person seeking transmission in his/her name. Vesting of securities in favour of the person seeking transmission in his/her name is not contingent upon any other onerous conditions in such Family Settlement Deed.
Note: If the division of shares as per the Family Settlement Deed is amongst more than one person, then the Family Settlement Deed can be considered as an NOC for transmission of shares to each legal heir applying for transmission.

Ans: Delivery of securities so transmitted, within 1 month from the date of receipt of intimation of transmission of securities.

Ans: Transfer as a will or inheritance. In this scenario, there is no tax liability, irrespective of whether or not the recipient is a relative. Transfer as a gift to a non-relative. In this case, if the aggregate value of such shares transferred in a year exceeds Rs 50,000, it becomes taxable for the recipient.

Ans:Yes. Inter depository transfers are possible without any additional costs.

Ans: Yes. Pledging dematerialised securities is easier and more advantageous as compared to pledging physical securities.

Ans: The procedure to pledge electronic securities is as follows:
1. Both BOs, investor (pledgor) and the lender (pledgee) must have BO account with the same depository;
2. Pledgor will have to instruct DP to create pledge in prescribed standard form (Pledge Request Form) with the details of the securities;
3. The lender (pledgee) has to confirm the request through his/her DP;
4. Once this is done, securities are pledged.
5. All financial transactions between the pledgor and the pledgee are handled as per usual practice outside the depository system.

Ans: After the repayment of loan, pledgee can request for a closure of pledge by instructing the DP in a prescribed format. The pledgee on receiving the repayment will instruct his DP accordingly for the closure of the pledge.

Ans: Yes, if the pledgee (lender) agrees, pledgor (investor) may change the securities offered in pledge.

Ans: The securities pledged are only blocked in the account of pledgor (investor) in favour of the pledge (lender). The pledgor would continue to receive all the corporate benefits.

Ans:The DP provides a Transaction Statement periodically, If transactions takes place in the demat account then the same will be reflected in monthly statement which will be given free of cost. if separate statement is required then costing will be applied.

Ans: DPs must provide transaction statements to their clients once in a month, if there is any transaction and if there are no transaction, then once in a year. DPs also provide transaction statement in electronic form under digital signature subject to their entering into a legally enforceable arrangement with the Bo’s to this effect.

Ans: In case of for any discrepancy client needs to contact within 7-10 days on receipt of transaction statement.

Ans: In case of any investor complaint / problem / query one may first contact his DP.
Dematcare@bobcaps.in
Customer service number 022-8652270270 dial 3 for demat services.

1. Visit www.cvlkra.com and click on KYC Inquiry

2. Enter your 10-digit PAN and Captcha and click on Submit.

3. Your KYC Status will be displayed as ‘KYC Validated / KYC Registered / KYC On-Hold’.

KYC VALIDATED

KYC REGISTERED

KYC ON-HOLD/REJECTED

The steps to resolve any KYC issues are easy and can be done from the comfort of your home. In case of any difficulties, feel free to contact your intermediaries or KRAs office/ helpline (available on their website) for further assistance.

Ans: Daily Margin Statement help investors to know what margins are levied and Margins deposit provided by them is utilized and what is the net payable / receivable margins.

Ans: Daily Margin statement contains as enumerated below:
a.Exchange / Segment:Transactions executed in which exchange segments.
b.Transaction Date::Date on which the transaction has been executed.
c.Funds (A):Balance is as per Ledger.
d.Value of Securities after Hair Cut ( B ): Value of stocks lying in our pool account.
e.Value of Margin Pledge Securities after Hair Cut ( C ): Value of stocks pledged in favor of stock broker.
f.Bank Guarantees / FDR (D) : Value of Bank Guarantees / FDR provided as collateral.
g.Any other approved form of margins ( E ) : Any other collateral provided .
h.Total Margins Available ( F ) : Summation. Summation of ( A + B + C + D + E )
i.Segmentwise Utililisations (N) : It shows Margin available is Utilised in which segment.
j.Total Upfront Margin (G) : Total upfront margin blocked for trades that are yet to settle.
k.Consolidate Crystallized Obligation (H): It shows MTM margin requirement for all trades which are yet to be settled.
l.Delivery Margin (I): it shows Margin on Delivery stock
m.Total Margin Requirement (J): It is the total sum of Total Upfront Margin , Consolidated Crystallized Obligations & Delivery Margins.
n.Excess / Shortfall w.r.t. Requirement by Exchange CC (K) : it shows shortfall / excess margin based on exchange margins.
o.Additional Margin required by member as per RMS: Margins as required per RMS calculation
p.Margin Status (Balance with Member / Due from client): It is summation of Excess / Shortfall margin and Additional Margin required by member as per RMS.

Ans: Yes client can request physical statement to our customer care team either through email to customercare@bobcaps.in or call on Customer service Desk – 08652270270.

Ans: If Daily Margin statement through post / courier returns back to Head office Investors trading rights will be disabled till the time modification form dully filled and signed is sent to head office.

Ans:A weekly ledger statement allows investors to track their transactions and can be used to identify errors such as any unauthorized trading /fraud / transactions in Investor’s account.

Ans: Weekly Ledger statement contains as enumerated below:
a.Transaction Date: Date on which the transaction has been executed.
b.Exchange / Segment: Transactions executed in which exchange segments.
c.Particulars:Narration of transactions carried out.
d.Debit:Contains all debit transactions.
e.Credit:Contains all Credit transactions.
f.Net Balance:Contains net running total of all debit and credit and provides balance at the end.

Ans:Yes Investor needs to contact our customer care team either through email to customercare@bobcaps.in or call on Customer service Desk – 08652270270 and raise the queries.

Ans: In case Weekly Ledger sent returns back to head office Trading id will be disabled in trading platform till modification form dully filled and signed are sent to Head office.

Ans:Contract Note contains Order No, Order Time, Trade No, Trade Time, Security / contract description, Buy / Sell, Quantity, Gross rate / Trade Price per unit (Rs), Brokerage Rate per unit (Rs.), Net Rate per Unit (Rs.), Closing Rate per unit (Only for Derivatives), Net Total before levies, Exchanges.
Order No.: Unique order number is assigned by the exchange for each executed order. This number will be different for each of the orders you execute on the platform.
Order No.: Unique order number is assigned by the exchange for each executed order. This number will be different for each of the orders you execute on the platform.
Order Time:Exact time when your order was placed on the exchange.
Trade No:Unique Trade No is assigned by the exchange for each Trades executed.
Trade Time: Exact time when the order was ‘executed’ on the exchange. Order time and trade time can vary. For example, a limit order will only get executed when the underlying conditions for the order are met.
Security/Contract Description:find the name of the stock you traded.
Buy(B)/Sell(S):Stocks you bought will be represented by ‘B,’ and stocks sold will be represented by ‘S’ indicating the type of trade and transaction undertaken.
Quantity:Number of securities (in case of stocks) or number of lots traded (in case of derivatives).
Gross Rate/Trade Price per Unit: Market Price at which order was executed.
Brokerage Rate per Unit:Brokerage rate charged per unit shown in each Scrip wise.
Net Rate per unit (Rs):Net price after brokerage rate is shown.
Closing Rate per unit (only for Derivatives) (Rs): Pertains to derivative contracts that are carried over and indicates the price at which the contract was closed for the day.
Net Total Before Levies:Total amount owed to or by the client before accounting for brokerage fees and taxes.
All relevant brokerages and taxes, including exchange transaction tax, GST, STT, stamp duty, and SEBI turnover charge. If the billing address is in Maharashtra, CGST and SGST of 9% each, and IGST of 18% for other states, would be charged and shown at the end of the Contract cum Bill.

Ans: Purposes served by contract note is as under:
a. A contract note is a summary of all the trades and transactions undertaken in the day.
b. Contract note makes the trading experience transparent by giving the clients a point of reference to cross-check their trades and transactions.
c. All the brokerage charges and taxes deducted can be found in one place.
d. Contract note serves as a legal document in case of any dispute due to non-delivery of stocks.
e. While calculating capital gains, users can refer to contract notes to know the exact amount received
f. Foster accountability and trust between investors and brokerage firms by providing a detailed record of transactions. They offer assurance that trades are executed accurately and in accordance with agreed terms.
g. These documents are integral to trade settlement procedures, ensuring that the details of executed trades are accurately recorded for settlement purposes.
h.They serve as a means of communication between the broker and the investor, conveying essential details and formally acknowledging completed transactions.

Ans:Investors have an option to receive the contracts either through electronically mode or physically documents dully signed authorized signatories.

Ans: Contract will be delivered / dispatched to investors within 24 hours of trades executed as per opted ie Physical / Electronic by investor.

Ans: Yes, Investors will have to provide the consent dully filled and signed ECN form for receipt in electronic form.

Ans: Investors can contact our customer care team either through email to customercare@bobcaps.in or call on Customer service Desk – 08652270270 and raise the queries for non-receipt of contract notes.

Ans: Investors trading rights will be suspended and request them to provide modifications form duly filled for changes in details and send the form duly signed to Head office.

Ans:Annual Global Statement helps in knowing details of scrips traded along with charges throughout the year.

Ans: Annual Global Statement contains as enumerated below:
a.Symbol: Scrip symbol of scripts in which trades are executed
b.Expiry data Date: Date on which contract expires in FO segments.
c.Strike Price: Strike price of FO option contract at which trades are executed.
d.C/P:Closing price
e.Buy Quantity: Quantity Bought
f.Buy Rate: Average rate at which stocks are bought.
g.Buy Amount Buy Amount is Value of Quantity Bought * Buy Rate.
h.Sell Quantity: Quantity Sold
i.Sell Rate: Average rate at which stocks are sold.
j.Sell Amount: Sell Amount is Value of Quantity Sold * Sold Rate.
k.Net Qty: Balance Qty ie Buy Qty Less Sell Qty. if Qty Positive then Its Buy and if negative then Excess sell.
l.Exchange Segment: Exchange Segment in which trades are executed.
m.Bill Charges: Bill charges such as Stamp Duty, SEBI Turnover Fees, STT & GST ie IGST / CGST / SGST charged till date of report is at the bottom.

Ans:Annual Global statement is provided to investors for previous year within 30 days of completion of financial year.

Ans: Investors will get Either Electronically / Physical as per mode chosen & if still client requires they can contact our customer care team either through email to customercare@bobcaps.in or call on Customer service Desk – 08652270270 and request for the same.

Ans: If Annual Global Statement sent returns back the client Trading rights will be disabled till such time modification form and send the same to Head Office duly signed.

To set alert follow below steps:

1. Go to Quotes page of the stock/contarct for which you want to set alert

2. Click on Set Alert button on Quotes page

3. Enter Price

4. Select Alert Me type

5. Add Note (Optional)

6. Click on Set Alert in terms of > than = / < than =

Pending Alerts can been seen under Alerts section within Bell icon.

Executed Alerts can been seen under Alerts section within Bell icon.

If your Alert gets triggered you will receive Notification on your Trading platform

"Yes, to Modify Alert follow below steps

1. From Dashboard Go to bell icon

2. Click on Alerts Option

3.Click on Edit icon

4. Edit Price, Alert Me Type & Note

5. Click on Modify

@NOTE - Modified Alerts will be displayed under the Alerts tab"

Yes, to Delete Alert follow below steps

1. From Dashboard Go to bell icon

2. Click on Alerts Option

3.Click on Delete icon

@NOTE - Alerts deleted will be flushed at the same moment

To View Alerts notification

1. From dashboard Click on bell icon

2. Go to Notification Option within bell icon

3. Go to Alerts option under notification

@NOTE - There is no limit to the number of Alerts that you can set

Login to web trading app go to Menu > Research calls.

Research calls play a crucial role in helping investors make informed choices by providing access to expert insights and relevant market information. They contribute to a comprehensive decision-making process that incorporates both external expertise and individual analysis

Research calls are provided as a free service to our esteemed clientele

We recommended to consider a variety of sources and factors when making investment decisions. Relying solely on research calls may limit your perspective and expose you to potential biases or limitations in the information provided.

To make informed investment decisions, it is advisable to combine research calls with other sources of information such as financial statements, market trends, news articles, and expert opinions. Additionally, conducting thorough due diligence and considering your own risk tolerance and investment goals are crucial aspects of the decision-making process.

Remember that investing involves inherent risks, and diversifying your sources of information can help mitigate these risks.

Information such as Scrip/Contract name, Entry Price, Target Price, Stop loss & Expected Returns are provided.

Recommendations provided in research calls are thoroughly based on Technical analysis of our Research experts

Yes you can call our dealers to get personalized research calls basis your preferences

Firstly, the information provided in research calls may be subjective and based on individual opinions or biases. It is therefore crucial to critically analyze the advice given and conduct your own due diligence before making any investment decisions.

Additionally, market conditions can change rapidly, rendering previously recommended strategies less effective or even obsolete. It is essential to stay updated on current market trends and adapt your approach accordingly.

Moreover, each investor has unique financial goals, risk tolerance levels, and investment preferences. Recommendations from research calls may not align perfectly with your specific circumstances or objectives. Therefore, it is advisable to personalize any recommendations to suit your individual needs.

Lastly, investing in any financial instrument carries inherent risk. Even with thorough analysis and professional advice, there is no guarantee of positive outcomes. It's essential to be aware of these risks and consult with a qualified financial advisor before making any investment decisions.

In summary, while research calls can provide valuable insights, it is important to exercise caution by conducting independent analysis and considering personal circumstances when implementing recommendations.

In settings you have folloiwng options.

- Preference.

- Profile

To change Password, follow below steps,.

1. From the Menu tab, Go to change password

2. Enter Exisitng Password

3. Enter New Password

4. Confirm New Password & Submit

Following is the password Policies

6-12 alphanumeric character

One Special character

One Uppercase character

New password cannot be same as previous 3 passowrd

New Password and Confirm passowrd should be same

To change Theme>

From the Menu tab, Go to Theme>

You will find following Important Links on Login screen,

SEBI Registration Member ID

NSE

BSE

SEBI

CDSL

With the help of Preference you can set default Product type which should be selected while placing order in Equity and FNO.

You can change your Product type while placing order but the default one will be selected as per the preference you have set

On Login screen under contacts you will find following details.

Customer care support contact number

Customer care Email ID

Registered Address of Officer

Communication Address of Office

To view latest News,.

Go to Menu

Click on News

1. Visit www.cvlkra.com and click on KYC Inquiry

2. Enter your 10-digit PAN and Captcha and click on Submit.

3. Your KYC Status will be displayed as ‘KYC Validated / KYC Registered / KYC On-Hold’.

KYC VALIDATED

KYC REGISTERED

KYC ON-HOLD/REJECTED

The steps to resolve any KYC issues are easy and can be done from the comfort of your home. In case of any difficulties, feel free to contact your intermediaries or KRAs office/ helpline (available on their website) for further assistance.

To start investing using Equity SIP you may follow below steps:

1. Login to your bob World etrade web application

2. From the Menu tab Click on Equity SIP. Search you desired stock

3. Enter all the required details such as Quantity OR Amount, Frequency, Start Date and Duration

Click on 'Review' and confirm your order

You may select either Quantity based SIP OR Amount based SIP. You can indicate your choice by selecting the desired option on SIP order placement screen

Frequency is time period for which you want to place your SIP orders. For Ex: Daily, Weekly & Monthly. Depending on the Frequency selected by you, BOB Capital Markets Ltd will place SIP orders at the defined intervals after the Start Date for the total period specified by you.

The First order will be placed on the Start Date specified by you and thereafter all SIP orders would be placed as per your defined frequency.r

Quantity based SIP is a type wherein a fixed quantity of shares of your desired stock is purchased at each frequency specified by you and would be fixed while placement ofupcoming SIP orders.

The order value would be calculated based on the current market price of the stock at the time of order placement.

Amount based Equity SIP is a type wherein a fixed amount (or approximately the same) is invested in your desired stock at defined frequency.

In case of Amount based SIP, you need to specify the amount to be invested in the stock at your desired Frequency.

At the time of placement of your SIP order, quantity of shares will be calculated by dividing the SIP amount specified by you with the current market price of the stock at the time of order placement as per the SIP request.

The formula would be Quantity = SIP Amount / Market price. Any fractional quantity will be ignored and order will be placed for the balance quantity. The actual order value would be based on the market price for the quantity calculated above.

Yes, on each SIP date you will have to Add funds in your trading account between 9 AM to 12 PM using Lien / UPI / Net Banking fund transfer.

For e.g., if the order value is Rs. 5,000 an addition of 5% (Rs. 5000 + 5% of Rs. 5,000 = Rs. 5,250) of total order amount to be maintained in order to have a seamless Equity SIP transaction. 5% buffer comprises of brokerage & other statutory charges (like STT & other charges) and even considering the stock price which may vary the date of Equity SIP transaction.

No. You can only place "BUY" orders for SIP under the Equity SIP facility.

Yes. You can place Equity SIP Request at any time during the day and even post market hours.

Important Note – Equity SIP order will get placed in market / after-market hours but 1st SIP order will be placed on the next trading day.

You can place multiple Equity SIP request in a day for different stocks or for the same stock irrespective of whether the SIP requests are Quantity or Amount based.

Yes, you may choose both, Quantity as well as Amount based SIP request simultaneously for same or different stocks. However, you will have to place two different SIP order request for each SIP type..

When placing an Equity SIP request, you are required to select a "Start Date" from when Equity SIP order placement should commence.

Thereafter, the orders would be placed based on the frequency and No of SIP chosen by you when placing the request.

The orders would be placed for execution only on equity market trading days. In case the frequency dates fall on Trading holidays, then the orders would be placed on next trading day. In case of SIP with daily frequency, orders would be placed only on trading days. SIP orders will be pushed at 12:30 PM in the market during trading hours

Yes, there is a possibility that orders may be executed only partially or may not be executed at all. BOB Capital Markets Ltd is merely your agent for placing orders as per the instructions given by you under the facility. BOB Capital Markets Ltd does not have any role to play in the execution of trades after the orders have been placed. Trade execution takes place at the exchange platform as per the order matching rules of the exchange.

Yes, your order will get rejected if sufficient fund is not maintained in your Funds.